@OTGexp Super disappointed in the service. Both in IAH and EWR the price is sky high $100++ for a small family meal and we’ve had to clean our own tables after waiting 30+mins. Horrific experience and staff that really aren’t motivated to help.
@Avis after spending 30mins on the phone with 4 seperate people I have given up. All I wanted to do was change the country on my preffered profile from the USA to the UK so that I could rent a car through you; can you please make this easier for your customers?
@British_Airways I've been trying to contact the Exec Club for two days now to change a flight that leaves in 24hours. I've sent a DM also but no response and after spending 8hours on hold through 8 separate calls I just get disconnected after an hour. What can I do?
@VirginAtlantic Could you provide an update on tonight’s flight(VS449) from LHR to JNB? With the new government guidelines I’m looking to understand if it will be cancelled. Thanks!