Mark Johnson

[Mark Johnson @markstjohnson]

@tomfgoodwin Monzo

[Mark Johnson @markstjohnson]

@wahoofitness hey guys your uk eCommerce site is hanging on the checkout page. Tried different devices and browsers all the same.

Trying to buy a Kickr Bike which we’ve been deliberating over for weeks so bit bummed we can’t seem to give you our money! 😂😭🙈

[Mark Johnson @markstjohnson]

Broadband down. @SkyUK response...

- do online test. Shows you need an engineer.
- book an engineer online. Online booking service down - you need to call helpline
- call helpline - you need to do online test (now please hang up and leave us alone)

🤬

[Mark Johnson @markstjohnson]

@RAC_Care 3 hours and no one even dispatched yet. No information at all and no promised call backs. Please point us to how to claim back the expense of calling a local mechanic ourselves. Unacceptable service!

[Mark Johnson @markstjohnson]

Hey @TheRAC_UK

Left for 3h on side of road, with no information and now after we call you for the third time, find out that no one has even been dispatched yet.

We went with you exactly because we didn’t want this kind of experience and thought we would get better from RAC!

[Mark Johnson @markstjohnson]

@axainsurance Two and a half hours in the end between calling @axainsurance breakdown like and recovery arriving.

[Mark Johnson @markstjohnson]

Yo @axainsurance your breakdown cover has left my 70 year mother on the side of the m25 in the cold for over 2 hours.

Not even remotely acceptable!

[Mark Johnson @markstjohnson]

@kurtinc Tricky to compare OR from one brand to the next meaningfully, could be targeting different segments.

You can drive your OR to close to 100% if you just stop sending email to people who don’t normally open... but that doesn’t actually drive any incremental biz outcomes (sales)

[Mark Johnson @markstjohnson]

@dr_pete BUT I’m trying to sense check by speaking with folks that have built a strong personal brands to see if they would agree/disagree. (That’s where you come in)

[Mark Johnson @markstjohnson]

@dr_pete hey Pete any chance I can get your 30 second take on something? Just trying to sense check an idea.

Thanks in advance!

[Mark Johnson @markstjohnson]

@dr_pete My hypothesis is that where there is correlation it’s not causal and thus the average person looking to develop their career is better off putting the same effort into education / work experience etc

[Mark Johnson @markstjohnson]

@chadinabhan In the UK origins are from the phrase ‘how do you do’ which traditionally is replied to with the same ‘how do you do’ back. Despite sounding like a question it is never intended to be answered, it’s really more a greeting than a question.

[Mark Johnson @markstjohnson]

Baller move

[T-Pain @TPAIN]

k so here’s wht happened. My dawg sent me the https://t.co/TXeVADVGNV link and instead of trying to take it down and hurt the person that put time into making the site. I simply purchased it from them and now all the profit comes to me. Got it? So buy it up!! I’d appreciate it😂

[Mark Johnson @markstjohnson]

@andrewchen Worked for a marketplace that ran a number of shady stores buying merchandise from sellers and reselling to buyers to increase platform ‘liquidity’

[Mark Johnson @markstjohnson]

Valentine’s Day goals is the guy in the pub alone watching Star Trek The Next Generation on an iPad Pro while drinking wine.

I have so much time for this

[Mark Johnson @markstjohnson]

@kaleighf 🤯 so good, had no idea about 2 and 3

[duncangreenlse.bsky.social @fp2p]

Some countries listen to happier music than others (Brazil > US), and globally, Feb (i.e. right now) is the most miserable audio month. This week's @TheEconomist

[Mark Johnson @markstjohnson]

@chris_herd ‘Workers want remote’ tends to mean workers who currently have no *flexibility* want some flexibility. Workers who are forced to work remote because no other option will often point out the many negatives of remote-only.

[Mark Johnson @markstjohnson]

@kurtinc clients of ours that have tried this using weather API integrations have generally found that it’s more gimmicky than actual proven revenue driver. Nice to do to say you’ve done it but not much of a business case.