@L4ncelotLin Hi Lance, thanks for your feedback. We're sorry to hear that you're not enjoying the updated design of the recipe cards. We appreciate your comments, and these have been forwarded to the team for consideration. Please reach out to us if you need further assistance. All the best!
@samflower31 Hi Samantha, thanks for your feedback. We're so sorry to hear about this. This is not the experience that we are constantly striving to provide for our customers. If you haven't already, please reach out to our friendly customer care team via email at [email protected] c...
@ScottStrong14@DinnerlyUS Hi Scott, thanks for reaching out. We're sorry to hear about your experience! If assistance is still required, feel free to DM us or to reach out to our customer care team directly. All the best!
@ScottStrong14@DinnerlyUS Hi Scott! Thanks for reaching out. We're sorry to hear that you were missing the potatoes from one of your recipes. If assistance is still required, feel free to DM us or to reach out to our customer care team directly. All the best!
@ScottStrong14@DinnerlyUS Hi Scott, thanks for sharing your feedback. We made no changes on our portion sizes which are still in lign with the "Dietary Guidelines for Americans", but we do understand that perceptions of appropriate portions can vary widely between households, as some do consume over th...
@gotmilkhs Hi Ricky, thank you so much for your contact. Our apologies for the late response. We are so sorry to hear that the onion was not up to standard, especially when you've had to head out to the shops yourself. Weβd love to make this right for you. Please feel free to send us a D...
@Smooth_0n3@generalproduce Hi, we're happy to hear you are interested in our service. If you'd like to find out if we deliver to your area, please head to our website here (https://t.co/1Bnbxm9QAW), select your preferred plan and enter your email address and postcode. If we do deliver to your area, you ...
@itsmads1017 Hi Mads. Thanks for your feedback. As you can always keep up to date with our current and upcoming meals at https://t.co/dVhjb9QRL5 without signing up or providing any form of payment information, when you do click to accept the first order and account creation, at the stage w...
@krisvandesande De voorkeuren op basis van vlees of vis worden verdeeld over welk soort vis of vlees. Of je kan kiezen tussen eiwit+, vegetarisch, snel op tafel etc. Maar helaas kunnen we zoals aangegeven nog geen specifieke ingredienten uitsluiten. Hopelijk in de toekomst wel!
@krisvandesande Dat is vervelend, dat begrijpen we goed. Helaas kunnen we (nog) geen specifieke gerechten uitsluiten op basis van eerdere keuzes. In je account kun je wel voorkeuren aangeven en daarnaast elke week zelf je gerechten selecteren. Zo houd je meer controle over wat er in je box zit.
@elsuperman84 hi Daniel, thanks for bringing this to our attention. We're really sorry to see that your box was thrown, this shouldn't be happening. Please feel free to reach out to our support team so we can further assist you. All the best!
@llamahunter Hi! Weβre really sorry for the delays youβve experienced. This isnβt the experience we want for our customers. Please DM us the email linked to your Marley Spoon account so we can review your orders and get this sorted as quickly as possible. Best!
@waysandmeans71@MarthaStewart Hi! Thank you for your comment! Weβre really sorry for the frustration this has caused β this is not the experience we want for our customers. Please DM us or contact our support team at [email protected] so we can review your order and assist you directly. Best!
@GothicHyena79 Hi , thanks for your feedback. We're sorry for the experience that you've had. Please send us a private message so that we can assist you. We look forward to hearing from you. Kind regards.
@MarthaStewart Hi @Hyena, thanks for your feedback. We're terribly sorry that your order arrived so late. Please send us a direct message so that we can assist you. We look forward to hearing from you! All the best
@SirFrockington@MarthaStewart Hi ! We're sorry to learn that you haven't received your box this week. If assistance is needed, feel free to send us a private message or contact our customer care team directly. Best!
@phonakins Hi , thanks for your message and screenshot. We're so sorry that your order is scheduled for delivery after your timeslot ended. Please send us a private message, along with your email, so that we can look into this and assist you further. We look forward to hearing from you. ...
@lepullins Hi , we're terribly sorry for the experience that you've had this week, both with our delivery partner and customer care team. This is not the experience that we strive to provide. Please send us a private message, along with the email address associated with your account, so ...
@kleedevlin Hi Kristen, thanks for reaching out. We're really sorry to hear that you didn't receive your order. We have a live chat feature on our website. If you need urgent assistance, please feel free to reach out so we can help you with this as soon as possible. All the best!
@kleedevlin Hi , thanks for your feedback. Please send us a private message, along with the email address associated with your account, so that we can follow up on this for you. We look forward to hearing from you. All the best!