Nikki Marshall

Life of travel, advertising and singing

[Nikki Marshall @marshallator]

@GreenManFest Got through and it gave me 15 tickets which I couldn’t afford so back in the queue again

[Nikki Marshall @marshallator]

Need to speak to a human @British_Airways to book flight now. Can’t do online as it’s a voucher from a previous cancelled flight. Apparently they are prioritizing customer services requests only, this feels like a customer service request

[Nikki Marshall @marshallator]

@LumoTravel Ok so I can definitely get my refund once the journey time has taken place?

[Nikki Marshall @marshallator]

@thetrainline I cannot travel today (Kings X to Newcastle) and have a return on Sunday. It won’t let me refund my Sunday journey as it isn’t refundable. Pls help.

[Nikki Marshall @marshallator]

Trying to get hold of @tinyrebelbrewco re: a missing order. Was due last Wed for virtual beer tasting this Friday. APC don’t have it. Pls help

[Nikki Marshall @marshallator]

@British_Airways All sorted. Thank you so much for helping!! Much appreciated 💛

[Nikki Marshall @marshallator]

.@British_Airways appreciate the busy time but online it says I have to call to change my booking. I cannot do it online. Tried multiple times to call and cannot get through. My flight is looming and not sure what else I can do? Help #britishairways #cancelled #help

[Nikki Marshall @marshallator]

@British_Airways Please can I have a call with someone to cancel the booking? Thank you!

[Nikki Marshall @marshallator]

@British_Airways I have decided I want to cancel completely. Again I cannot do this online and cannot get through on the phone. Please advise how I proceed with this. Thank you

[Nikki Marshall @marshallator]

@British_Airways I’ve DM’d and it’s gone silent. Can I chat to someone about rebooking options? I cannot do this online as I booked with companion voucher.

[Nikki Marshall @marshallator]

@British_Airways Thank you so much. DMing you now 😄

[Nikki Marshall @marshallator]

Seems slightly unfair that Tokyo Marathon is cancelled due to a worldwide epidemic yet @British_Airways won’t refund the flights. So much for loyalty these days #TokyoMarathon #britishairways #bronze

[Nikki Marshall @marshallator]

@scouser_andy @RoyalAlbertHall @Twickets For £50 I’m sure he’ll be a no!!! 😂

[Nikki Marshall @marshallator]

Selling 2x tickets for Jurassic Park live with orchestra @RoyalAlbertHall as I can’t go. Saturday 29th. £50 each & have print outs. @Twickets #jurassicpark #royalalberthall

[Nikki Marshall @marshallator]

@British_Airways Maybe DM me and I can explain the issue if you think that could help?

[Nikki Marshall @marshallator]

Utterly disgusted with the treatment @British_Airways gave my 70 yr old father on the phone today. You’re supposed to be a brand for the ppl. I was always a supporter, but you’re losing loyal fans fast. Buck up your game, you’re better than this!

[Nikki Marshall @marshallator]

@British_Airways Well they wouldn’t even speak to my mum on the phone to help so no idea! I’ve told them to raise it with a manager, whatever use that will do

[Nikki Marshall @marshallator]

Posted this on the 9th, 1st class. It arrived today way too late for Mother’s Day. What’s going on @RoyalMail ? #royalmail #late

[Nikki Marshall @marshallator]

@KatieT_IVAR @GroveNarberth That's shocking! Worse than London prices