@Strava I am a paid subscriber. I’ve lost access to my account through your app signing me out then refusing to recognise my email address as an existing account. All I get is a AI chat bot that doesn’t offer any real solution. What are you going to do?
@Budget I have been trying to get through to customer services for weeks now. You never answer your phones and haven’t responded to any emails. I left my prescription sunglasses in a vehicle and wanted to arrange their return. Poor service!
@LDNLutonAirport been waiting for our baggage for almost an hour and half after our INV flight landed. No announcements. No explanation. What’s more, the men’s toilets are absolutely filthy. Poor, poor airport experience.
@Grainfather I ordered a G30 system with a micro pipe work kit. It was supposedly delivered yesterday but was not delivered to my address and was signed for by someone other than me. Very disappointed that I haven’t been able to get through to your customer services by phone.
@CRTContactUs I think the local team are already there. There seems to be a number of people in CRT uniforms alongside hydraulics engineers. It’s Lock 19 Old Ford Lock on the Lee Navigation. One of the engineers told me they expected to be finished today or tomorrow.
@CRTContactUs Any idea why there was no stoppage notice on your website regarding the closure of Old Ford Lock on the Lea Navigation? We shouldn’t have to find out about closures on arrival at the lock!
@RoyalMail A package was posted to me last Thursday and according to the tracking data, it hadn’t even left the post office that it was sent from. Can you help?
@RoyalMailHelp We have tried using this system but your system is telling us that we aren’t eligible to claim because we aren’t the sender. Your delivery staff didn’t write a tracking number or date on the delivery slip. Just that the package was next to the food waste bin.
@RoyalMailHelp Incredibly disappointed that your delivery staff opted to leave a parcel in a clearly visible position outside the delivery address in Forest Hill, South London despite the sender giving explicit instructions not to do. 70% of Xmas gifts now stolen.
@greateranglia thanks for your earlier response. Now it’s a bit closer to departure time, can you tell me if the 16:22 from Stratford to Colchester will run as planned? Thanks in advance.
@greateranglia I’m booked to take the 16:22 from Stratford to Colchester. Is this service likely to run? Will my ticket be accepted on alternative trains if the 16:22 isn’t running?
@Chappers2013 Hi, my name is Martin Rose. I’m a photographer who has been asked to cover your and Baloo’s story. Would you be able to follow me so I can message you? Best regards.
@forteantimes Hi, I have an urgent mystery for you to solve. Earlier this year I started a subscription, but my promised free mug never materialised. Can it be contacted and sent my way?
@DHLParcelUK What is this absolute chaos? I had my parcel sent to my Local Parcel Shop because it seemed more convenient, I get an email confirming its arrival at the shop. When I get to the shop, they tell me they don't accept DHL. The tracking is chaos!
@AbigailGarner Did you manage to get your progress back? It’s the loss of the review sessions that bothers me. Over the past few months they were really focused on my areas of difficulty.
@premiumbusiness Hi, I am a credited press photographer who has been working in the UK national media for the last decade. I need my account verified so that users can correctly identify me as the author of my work. The agency I work for is https://t.co/HtHBZoZXOJ. I am named on there.