Basically, I was told, "Better luck next time." Refused to escalate the situation or even offer an apology, instead saying 'oh geez' when i pushed. No effort at any customer service, and he finally said he was hanging up on me!
@Tesco Your 'customer service manager' is the first person in 20 years to make me lose my cool. Delivery did not arrive, shows on website as delivered. Apparently, our payment was rejected, but we've had no contact from the store or customer services, which we normally would.
@Barclaycard Hello. My Barclaycard online account is locked as I need to reset both my passcode and memorable word. Being told to call the line but the tech support line is closed. Is there any other way I can reset my account?