Masuk Sharma

Assistant Vice President (Testing Sr Analyst) @ Citi

[Masuk Sharma @masuksharma]

@HathwayBrdband @HathwayBrdband unable to DM as I am not a premium user.

[Masuk Sharma @masuksharma]

@HathwayBrdband its so hard via APP or IVR to talk to an Agent. I want to shift my connection to a new address, need help. URGENT

[Masuk Sharma @masuksharma]

@Microsoft @Azure @MicrosoftIndia @MicrosoftIndia
Any update???? We cannot DM - need help.

[Masuk Sharma @masuksharma]

@Microsoft @Azure @MicrosoftIndia
Need help - as I am able to login to my Email / OneDrive or other Apps using ID & Microsoft Authenticator -- but when trying to login to Azure Portal, it keeps on asking MFA which I am not getting (PS - I recently had changed phone)
Please help.

[Masuk Sharma @masuksharma]

@MicrosoftIndia I am not able to send DM on X -- to @MicrosoftIndia. Snippet below. Same on Mobile App as well.

[Masuk Sharma @masuksharma]

@MicrosoftIndia To which ID to DM to - as unable to send DM to @MicrosoftIndia ID

[Masuk Sharma @masuksharma]

@rapidobikeapp this is a very bad experience - first with your driver yesterday & today with your app support experience.
The driver misbehaved & took 100 extra for Parking when I informed parking was already included.
Today - app suppprt page is also not working.
Need Help ASAP.

[Masuk Sharma @masuksharma]

@danielricciardo
As an Indian F1 fan and you saying F1 wont happen again recently - but personally I want to see you race again in F1 and win a World Championship once. Would die having this dream (just like you) this lifetime if it never happens.

[Masuk Sharma @masuksharma]

@Airtel_Presence @Airtel_Presence @airtelindia
Replied the issue with details over DM - and its been 2 days got no response. Not expected such from Airtel.

[Masuk Sharma @masuksharma]

@airtelindia @Airtel_Presence
I have Samsung S25 Ultra and Watch Ultra - when trying to setup Mobile Plan / eSIM on Watch Ultra - it always gives error - screenshot attached. Tried resetting but nothing helps.
Need immediate Help....

[Masuk Sharma @masuksharma]

@Airtel_Presence Its been 20 says or so @Airtel_Presence @airtelindia for the issue

So many follow details provided over DM still same issue persists today without any resolution. Request to prioritising solving the problem ASAP.

[Masuk Sharma @masuksharma]

@AxisBankSupport @AxisBankSupport can i get an update rather than checking all links…. Have already done all the things, called Phone Banking Agent… still nothing

@AxisBank

[Masuk Sharma @masuksharma]

@StanChart @StanChart
have send details as requested over DM...
please help check

[Masuk Sharma @masuksharma]

@StanChart @StanChartHelpIN
I have applied for a credit card 2 weeks back but have not received any status update.... can you please help... there is no page on your website as well to track the status....

[Masuk Sharma @masuksharma]

@UberINSupport Doesnot work. Did but still asking for 2 factor verification. Please help.

[Masuk Sharma @masuksharma]

@UberINSupport need help.. have mailed using my email id - [email protected] - but have got no response from yesterday. Need help to reset the 2 factor verification as unable to login due to mobile change and app change

[Masuk Sharma @masuksharma]

@UberINSupport This is for login. I am not able to login to Uber account. Nothing to do trip or anything.

[Masuk Sharma @masuksharma]

@UberINSupport Need help to remove this 2 factor verification from my Uber ID. Email ID associated with my account - [email protected]

[Masuk Sharma @masuksharma]

@Apple @AppleSupport when we getting the Belkin Continuity Camera mount to buy in India????

[Masuk Sharma @masuksharma]

@ola_supports @Olacabs sent DM to you the details… but i need refund and compensation for such a bad beahiviour

[Masuk Sharma @masuksharma]

@Olacabs took a ride now from Kolkata Airport to Howrah Station… driver took cash which was initially shown while booking but the bill amount is not the same… told him the same and he rudely spoke and ended the ride abruptly…. Need help and refund