Mathieu Rihet

Founder @ Novoflow (YC X25) | ex-Emory | Forbes

[Mathieu Rihet @mathieu1865]

Super proud that our suite of AI Voice Agent products is leading the way to full healthcare automation. Doctors can finally do their jobs!

[Y Combinator @ycombinator]

Novoflow is the next-generation AI call center for the healthcare industry.

Their multilingual voice agent answers every inbound & outbound call and schedules directly inside any EHR— reducing no-shows and helping clinics reclaim up to $50k/mo on average in missed revenue.

https://t.co/b19IVs1lQF

[Mathieu Rihet @mathieu1865]

@lucamrtl Let's goooo

[Luca Martial @lucamrtl]

We’re open-sourcing ktx to make data agents reliable.

Agents are great at generating SQL that runs. But valid SQL isn’t always correct SQL.

ktx combines wiki-style context + semantic-layer reliability. It is the first executable context layer for data agents.

https://t.co/5A9jU7e5PT

[Mathieu Rihet @mathieu1865]

@pBermudezCanete Don't lie to your audience! 😆

[Mathieu Rihet @mathieu1865]

@CanesDavid @WisprFlow Yes, I don't understand what the hell is going on with them but they need to fix it asap

[Mathieu Rihet @mathieu1865]

Honestly I think this study is somewhat semi-skewed especially when it comes to physician applications. AI hallucination is still a huge problem on the 5.5 model. In fact, I found that it hallucinates 7x more than Anthropic's latest model.

Our company uses AI to automate outbound workflows for medical groups, like referrals and cancellation recovery. I am more comfortable pitching these workflows to physicians because they are 'safe'.

If your AI messes up one out of 50 times (which is basically our current rate), you can establish guardrails such that the call either gets transferred or ends immediately whilst not endangering patient life. The same cannot be said for anything remotely related to clinical decision making support, which means the plateau has been reached there.

[Mathieu Rihet @mathieu1865]

@FierceHealth @pBermudezCanete

[Mathieu Rihet @mathieu1865]

@edorahg @evisdrenova @TrustVanta He did not contact customer success; he was just replying to the initial thread. All I'm saying is he could have multi-channeled, but definitely understand the frustration

[Mathieu Rihet @mathieu1865]

@gabriel1 Yeah, that's so true.

[Mathieu Rihet @mathieu1865]

@Layton_Gott Build an MVP and ask for feedback.

[Mathieu Rihet @mathieu1865]

@KevinSzabo14 I don't think anybody is scared.

[Mathieu Rihet @mathieu1865]

@TTrimoreau Knowing how to prompt your AI agent

[Mathieu Rihet @mathieu1865]

@t_blom About to already be the case for us 😭

[Mathieu Rihet @mathieu1865]

@garrytan I've been saying this: at this point, you should literally make it a company.

[Mathieu Rihet @mathieu1865]

@paulg I found Superhuman's inbox to be pretty good at filtering those. Try it out!

[Mathieu Rihet @mathieu1865]

@sohan_zhang No response is a response. I don't think this is disrespectful and have seen way worse horror stories. At Novoflow, one of our term sheets got pulled without warning. We thought we would never recover, but thankfully did.

[Mathieu Rihet @mathieu1865]

@HealthcareAIGuy @EvidenceOpen It's all fun and games until you ask it to integrate into a legacy electronic health record system!

[Leo Lu @realleolu]

[1] for the last two years, the conversation has been about individual productivity. give everyone Copilot. ship faster. write more code. but the real shift is much bigger than that.

it's not about making people faster. it's about redesigning the entire org around agentic systems — and the companies doing this are starting to look radically different. 🧵

[Mathieu Rihet @mathieu1865]

@realleolu This is an amazing take, and you should make an article on this!! Post it on your blog.