mathivanan

[mathivanan @mathisoft]

@airindiain @makemytripcare @makemytrip @airindiain kindly respond either here or in DM .

[mathivanan @mathisoft]

@makemytripcare @makemytrip
Reg. Reference No. 13401094455652736:
Can you explain as to why your customer care keeps extending date. 1st request was raised on 25June and 2nd req on August7.
I am waiting since 25jun for refund.
@airindiain Refund application number: 4001164489

[mathivanan @mathisoft]

@airindiain Hello team, last year 16 aug 2021, i got a message from booking agent makemytrip @makemytripcare @makemytrip that refund application submitted to airindia . but its not yet processed. please see attached.

[mathivanan @mathisoft]

@makemytrip____ I have DM the details . please check

[mathivanan @mathisoft]

@makemytrip____ Attaching INVOICE and other screenshots for reference.

[mathivanan @mathisoft]

@makemytrip____ Invoice Number -- M06AI22I00203751
Bank Reference Number -- 0000210999846440

[mathivanan @mathisoft]

@Shrivalli15 @airindiain @makemytripcare @makemytrip @getmyrefundin Yes. Thank you

[mathivanan @mathisoft]

@airindiain please see attached details

[mathivanan @mathisoft]

@airindiain hello, its been 1 year i am waiting for my refund. please do action upon the request.

[mathivanan @mathisoft]

@airindiain Hello @airindiain , Its been 1 month since I have shared the details with you. May I know the status of the refund request process? Please complete the process ASAP.

[mathivanan @mathisoft]

@airindiain Hello Team, As requested i just DM the e-ticket number and mail id. please do needful to complete the refund process. Let me know if any other information required. thanks

[mathivanan @mathisoft]

@makemytripcare @airindiain Hello @airindiain , Can you please do approve the refund request and confirm ?

[mathivanan @mathisoft]

@makemytripcare Thanks for checking.
Hello @airindiain I spoke to your customer care today. Ref. number of the call# 11366239. On-call representative escalated this issue and the Issue Ticket# 11366500. She gave me your Refund/backend team contact# 011 2466 7473 which is not working. Pls check

[mathivanan @mathisoft]

@makemytripcare Hi. I Know the refund request was submitted on 25/06/2021. But why the 2nd request submitted on 7th August , with same Refund application number ? Due to that Now In the portal it shows 7th august and refund date maximum 3rd Feb. Can you correct it ? PFA attachment.

[mathivanan @mathisoft]

@make_refund1 Hello Team , I just shared my phone number to Inbox DM. Thanks

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[mathivanan @mathisoft]

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