Matt

[Matt @matt_cub]

@MySamsonite ???

[Matt @matt_cub]

@MySamsonite - any email address I can contact about this? Handle snapped clean off! 🥹 #BrokenLuggage #Samsonite

[Matt @matt_cub]

@Dreams_Beds is there a problem with your phone lines? I don’t seem to get beyond position 4?! Despite holding over 15 minutes ? #Badservice #dreamsbeds

[Matt @matt_cub]

@greateranglia @sgolder1989 Erm, no they are not. The 12:03 cancelled leaving multiple bus loads of passengers on trains bound for Clacton, to pick up a train in Colchester. The same train that’s running through Witham in an HOUR! Pathetic.

[Matt @matt_cub]

@greateranglia only this awful trainline could CANCEL the train part on a bus replacement day! Fares go up constantly, yet the service gets continuously worse. How have these weekend “upgrade” works been going on for 25 years?! Pathetic. #WorstTrainService #Trains

[Matt @matt_cub]

@LloydsBank NEVER insure with Lloyd’s. Despite being a good bank, they have the worst insurance policy in the market. With ever change weather all over the country- they don’t cover for storm damage? In 10 years working in insurance I never saw this! #WorstInsurerEver

[Matt @matt_cub]

@British_Airways absolutely ZERO presence at Nice airport when all your flights are delayed. Your service goes from bad to worse! 2 hour flight delay announced AFTER getting everyone through passport control so now like cattle in hold #britishairways #badservice #flight #Fly

[Matt @matt_cub]

@greateranglia are the trains to Colchester town still running from LST?

[Matt @matt_cub]

@Riverhills_Spa if you do go here - watch your belongings! Sunglasses went missing, reception didn’t care and despite 2 emails - no replies. Didn’t offer to check on CCTV or get back to me. I’m sure the spa is lovely but more customer care would be good!! #Riverhills #Spa #Gym

[Matt @matt_cub]

@HUGOBOSSSERVICE

[Matt @matt_cub]

Brand new @HUGOBOSS swim shorts - 5 days later falling apart in Dubai. Really bad quality! #HugoBoss #BadDesign #BadFashion #SayNoToHugo

[Matt @matt_cub]

@HUGOBOSS - expected better from a premium brand!

[Matt @matt_cub]

Brand new @HUGOBOSS swim shorts - 5 days later falling apart in Dubai. Really bad quality! #HugoBoss #BadDesign #BadFashion #SayNoToHugo

[Matt @matt_cub]

@British_Airways waited on the line for soooo long - then cut off by your agent! Urgh. #NeverBA #BadService #BadAirline

[Matt @matt_cub]

@JustEatUK why is it taking 2 hours to find a driver, and I can’t speak to anyone at JustEat or cancel the order without charge!? What is going on !? #JustEat #BadService #DidSomebodySayNoFood

[Matt @matt_cub]

@JustEatUK please change your slogan to “did somebody say you WONT eat!?” - why is there no telephone number for customer service?! Been waiting 2 hours to find a driver, and nothing we can do !? #AwfulService #NoToJustEat #JustEat #FoodDelivery

[Matt @matt_cub]

@greateranglia is there a reason the 17:00 LST to IPS got cancelled at 16:33, when the 16:30 went on time? Surely it would have been better to cancel it just 10 minutes earlier so we could all take the 16:30? I’ve never known such incompetence in planning… #BadService

[Matt @matt_cub]

@greateranglia Legit the worst train line ever!! Why would you announce this one cancelled at 16:33 when there was a 16:30 that ran on time and we could have all got on that?! Genuinely never known service like it.

[Matt @matt_cub]

@greateranglia I don't understand how you can apply a restriction, when you've cancelled the vast majority of the services that the original ticket was intended for?

[Matt @matt_cub]

@greateranglia on days of rail strikes will off peak return tickets be useable on any train? Since some of the off peak journeys are cancelled.....

[Matt @matt_cub]

@greateranglia Hi Russ, Sorry, just to clarify. I have an off peak ticket, can I use this during a PEAK time on a Strike day (because many of the off peak trains are cancelled) - ??