matthew kemp

Award Winning Customer Experience Leader with proven success in managing large scale contact centres across both the spectrum of sales and service.

[matthew kemp @mattakemp3]

The contact centre is the voice #IFDSsecrets

[matthew kemp @mattakemp3]

Great insight on future technology and impacts from stuart dorman at Sabio #ifdssecrets

[matthew kemp @mattakemp3]

Fantastic opening insights from Mike at ember, food for thought#ifds secrets

[matthew kemp @mattakemp3]

#13twa great food and service and the best most genuine entertainment you will see. Well done Chelsea do you need an agent?

[matthew kemp @mattakemp3]

@TheXFactor #XFactor

[matthew kemp @mattakemp3]

fixtures are out! lowest points score of 7 by derby needs beating, c,mon palace!

[matthew kemp @mattakemp3]

No wonder travel industry has bad rep, cq trip advisor rev for marti Myra and they want 2chg 200 more to chg again go #thomson disgrace

[matthew kemp @mattakemp3]

On the phone to #thomson disgrace on cs, made me pay fee because they took hotel from platinum range and now want a further 200 to chng aga

[matthew kemp @mattakemp3]

#bgt

[matthew kemp @mattakemp3]

Great 11am morning stretch in the centre! to Tina Tuner "simply the best" Fantastic way to start the week!

[matthew kemp @mattakemp3]

innovation awards next week, tensions building!

[matthew kemp @mattakemp3]

shocking news from the US, all take care wednesday and sunday!

[matthew kemp @mattakemp3]

Almost perfect weekend, played footsie, did some DIY,maybe not, and walked out with my girls to the park, combined with a pint and sunshine

[matthew kemp @mattakemp3]

nations day at lebara cs, so much colour and energy, so proud!

[matthew kemp @mattakemp3]

Go lebara, 2 awards at the mobile awards, great job! Busy busy 2 months with planning and innovation conference and ecew in may..all good

[matthew kemp @mattakemp3]

nerves are jangling, can we win a 3rd Mobile news award for CS!#mobilenews

[matthew kemp @mattakemp3]

watched the documentary on the munich air crash, love history and was a real insightful watch!

[matthew kemp @mattakemp3]

did anyone see the #pickpocket programme last night? seal those bags up and keep those phones and wallets v.close!

[matthew kemp @mattakemp3]

Andrew, my oldest follower, has been saying I am not down with the kids! so watch this space! #downwiththekids

[matthew kemp @mattakemp3]

@FanExperienceCo were you there in the playoff semi at your place when my boys won on pens?? Micky Hughes..#legend