Booked via Snap with @Eurostar – entered 2 names + membership numbers. Tickets issued in one name.
Customer services wouldn’t help after 25 mins.
Clearly a system error, now risking our trip. Can someone fix this urgently?
@cineworld went to West India Quay to see Rental Family yesterday, back later today to see 28 Days Later so from peaceful to edge of your seat in 24 hours
@cineworld your West India Quay branch has a 1st floor that is unused, why not put a coffee machine there and utilise it as a coworker space, I WFH and would gladly pay £100 a month to go sit there around people rather than stuck in my flat alone!
@cineworld@hyndyy I wouldn’t bother with the online form as I have used it several times and get replies (auto ones) about completely unrelated issues!! Cineworld customer service is now more or less redundant and useless
@cineworld If it was happening on your website as well as app how would uninstall and reinstall of app help? Want me to run my sim card too? Dance a jig and make a wish?? Your IT is always problematic; for your customers sake get it fixed
@cineworld whats Going on today with ur website & app, it removed my unlimited card so i couldnt book anything then i got email saying im new customer (been unlimited member for years) & now the app has 2 diff renewal dates! Your customer service did not reply, awful service
A sparkling festive treat ✨
Fairytale magic comes together with spectacular dancing in the unforgettable performance of RBO's #TheNutcracker.
📆 December 10.
🎟 https://t.co/DF5SXX86O9
@10DowningStreet@ukinthailand You post these from UK govt but the knock on effect of their budget is that working people are taxed more and more and will therefore make their ability to travel to Thailand harder!!