Matt Crombie

[Matt Crombie @MattCrombie14]

@Coles 5 hours of the day gone, 3 deliveries incl. 1 for someone else, still can't get things right and say be grateful for a $20 voucher and support staff saying they don't have time and have to take the next call so too bad - I hope the ACCC slaps you down!

[Matt Crombie @MattCrombie14]

@Coles How about you get your systems working and have a real complaints department (I just got off the phone and your offshore third party people said they don't have complaints and don't know what Coles do with the information) then people wouldn't need to know how they're dealt with!

[Matt Crombie @MattCrombie14]

@NAB You morons can't get anything right can you. Can you recommend some better banks to move to?

[Matt Crombie @MattCrombie14]

@NAB Is this your AI replying like when phoning you?

[Matt Crombie @MattCrombie14]

Great fail again, customer service @NAB! Block verified accounts, go through 5 departments over 24 hours because of NAB HUMAN ERROR again. Looking for a new bank for all business and personal accounts - any recommendations @NAB or just every other bank is better than you?

[Matt Crombie @MattCrombie14]

Back on here!

[Matt Crombie @MattCrombie14]

Dark Ice April 2023 Newsletter - https://t.co/S09GXEYgcI

[Matt Crombie @MattCrombie14]

@UBank I appreciate the help but as constructive feedback it would have saved a lot of hassle and frustration to know that if push is enabled in the app then SMS is disabled. If you ever want app help reach out to https://t.co/8eyp2kzG0h :)

[Matt Crombie @MattCrombie14]

@UBank Your SMS has not been working for the past 24 hours and I can't transfer between accounts or to an external account. Nothing is ever received on web or app. This needs to be fixed!!!

[Matt Crombie @MattCrombie14]

@UBank Turning push off has resolved the issue and I see SMSs now. I see I was getting push (however I have DnD on) but there is nothing on the site advising this. As an app developer myself, I suggest you update your web&apps to make this clear.

[Matt Crombie @MattCrombie14]

@UBank Tried both, purple one won't accept the PIN - it is valid. I would expect the web to work at the very least though. This is highly unacceptable, I haven't been able to access MY money for days. Not to mention your interest rate of 0.1% is a joke! Doubt will stick around with you!

[Matt Crombie @MattCrombie14]

@UBank I have the latest app and I've tried the web version. The web never sends an SMS and the app only allows a transfer from one account that isn't the one I want. It's cooked!

[Matt Crombie @MattCrombie14]

Dark Ice June 2022 Newsletter - https://t.co/X4qejyXNqv

[Matt Crombie @MattCrombie14]

@TransLinkSEQ @TransLinkSEQ You might as well make these cancelled images your header

[Matt Crombie @MattCrombie14]

@TransLinkSEQ @TransLinkSEQ have faults and cancelled trains? What an absolute shock 😒. You lot couldn't run a bath let alone a rail network.

[Matt Crombie @MattCrombie14]

May 2018: Testing your app automatically and guiding it with analytics - https://t.co/cuXlkcvlg5

[Matt Crombie @MattCrombie14]

I just found this awesome site to make iOS & Android icons and I highly recommend it! https://t.co/ylD5qoERDV by @oursky!

[Matt Crombie @MattCrombie14]

April 2018: From idea on app stores, how to make money from your app and more - https://t.co/fmoOz01LDK

[Matt Crombie @MattCrombie14]

@MyRepublicAU Do you have an ETA as to when this outage will be resolved in Melbourne?

[Matt Crombie @MattCrombie14]

@Telstra Good job charging a credit card for months in a row that I delete, then hanging up on me when asking to fix. Exactly the sort of service we've all come to expect. I see @andy_penn is making sure private customer data is well handled and customer service is a priority.