Matthew Egol

Partner at PwC Strategy& and Chief Strategy Officer for PwC's Digital Services

[Matthew Egol @mattegol]

Customer Centricity is much more than simply putting the customer first. It involves being innovative, doubling down on the customer experience, and more. Learn more about why this is so important in PwC’s Customer Centricity report: https://t.co/ytUSG6N3nJ

[Matthew Egol @mattegol]

As customer expectations surge and brand loyalty weakens, is your company focusing on consumer-centric business models? https://t.co/czfSIi1Ojn

[Matthew Egol @mattegol]

The competition for customers has never been fiercer. Read how #customerexperience and values alignment are critical elements to both attracting customers and keeping them happy. https://t.co/SM37GrKrLW

[Matthew Egol @mattegol]

Make customer interactions more appealing and real across every business channel, product and touchpoint with these 5 human-focused strategies. https://t.co/nApSOCzVpO

[Matthew Egol @mattegol]

What’s hype and what’s reality? Six practical ways to prepare your business for the metaverse era. https://t.co/SQVPOpGyEb

[Matthew Egol @mattegol]

The secret to making customer-centricity stick? Activate your organizational culture.  https://t.co/qczNUIHtb5

[Matthew Egol @mattegol]

Check out my latest article: Accelerating Value from Investments in Customer Experience https://t.co/YD3LF5XnNE via @LinkedIn

[Matthew Egol @mattegol]

PwC Global Workforce Strategy Lead Julia Lamm (@Julia912) shares expert tips to help heal burnout from work. #TeamPwC https://t.co/fl4T4PsHUf

[Matthew Egol @mattegol]

How can CIOs simplify tech processes & tools to retain company culture and simplify employee - customer interactions in a hybrid work environment? https://t.co/jCjFCP5YVI

[Matthew Egol @mattegol]

Bringing workers back into offices in the near future - but what new challenges will that bring? PwC's @bhushansethi1 talks to @Marketplace about #hybridwork via @meghamama https://t.co/CGMLzHOWak

[Matthew Egol @mattegol]

Hopes and Fears Survey: Use employee data and monitoring responsibly. Find out ways to monitor performance in order to make work better for your people. https://t.co/9OK3vFeQ46

[Matthew Egol @mattegol]

PwC achieves AWS Data & Analytics competency https://t.co/ItQtSHptRV

[Matthew Egol @mattegol]

Check out my latest article: Don’t Just Return to Work - Energize Your Workforce https://t.co/BzzdKQXtRq via @LinkedIn

[Matthew Egol @mattegol]

Environmental, social and governance (ESG) metrics influence buying decisions. Learn how. https://t.co/kchleeGPvt

[Matthew Egol @mattegol]

As a majority of workplaces operate #remotely, enterprises today are looking for ways to drive efficiency and encourage clean architecture within their systems. See how #LowCodeAutomation is revolutionizing the #FutureOfWork https://t.co/rnK4QU6VvQ https://t.co/Fjng3m1reS

[Matthew Egol @mattegol]

Faster insights, more options. COOs rate what it takes to improve supply chain resiliency. Click here ⬇️ for the latest data from our Pulse Survey. https://t.co/BthTqNFkST

[Matthew Egol @mattegol]

Planning an effective workforce strategy for a post-COVID world. Learn more. https://t.co/FICxufZLTj

[Matthew Egol @mattegol]

The most remarkable result of an upskilling initiative can be an entirely new company culture where employees lead innovation. Read more via Chief Product Officer; @SuneetDua & @subadhra_cws https://t.co/bniJpAaAcH https://t.co/QDQsiv1cUg

[Matthew Egol @mattegol]

Planning an effective workforce strategy for a post-COVID world. Learn more. https://t.co/VyjaZFftNh

[Matthew Egol @mattegol]

Join @PwC, @Qualtrics, and leading IT execs on Thursday, March 18 to learn more about how organizations can take action on employee feedback. Register today! https://t.co/daX5nmOADe @PwCAdvisory #PwC_SAP https://t.co/1we6YHK0gX