@united so far 5 hrs delay and now 7 since you can’t get staff in the right place. What annoys me most is the comments about weather. This is not weather related. Just poor management of the problem.
@Avis very poor this evening 11pm+ at CLT airport. No cars available, no pre allocated cars, long line and worse of all no communication. Will book Hertz next week
@MarriottBonvoy really disappointed with Marriott today. Not able to travel due to Covid and you are going to charge me 1 days stay even thought I’m a lifetime titanium member and cancels the day before. 30 day policy is crazy. I expect much better from Marriott.