After 30+ years as a @Sony customer I'm extremely disappointed. My 1.5 year old #SonyBravia died. A top of the line TV should last longer. This is a common issue among @SonyTV customers which is frustrating given the lack of meaningful resolution. @Sony#CustomerService lets talk
@RogersHelps@Rogers I would like to thank the @RogersHelps Twitter team for prompt response times and for their assistance tracking down my case agent when he refused to return my emails & voicemails. Too bad the Office of the President case agents weren't as prompt and pleasant to deal with.
Unimpressed with @Rogers#CustomerService. After being bounced around for 1.5 hour my issue went to the #Rogers Office of the President. It has now been 2 weeks, with their case employee not returning any of my emails or calls. @RogersHelps please help me.
@RogersHelps#Rogers Office of the President agent finally returned my call after 2 weeks. Unfortunately his demeanor was rude & said it was my fault I was overcharged. After 20 years as a @Rogers customer I'm leaving. Watch your bills. If you overpay Rogers won't help you, they'll blame you.
@RogersHelps The people from @RogersHelps have had excellent communication. Too bad the case agent from #Rogers Office of the President has not responded to them or to me. Another day waiting to resolve without a working phone.