Matt Hurst

Organisational psychologist specialising in employee communications, benefits and engagement, working in the rail industry.

[Matt Hurst @matthurst10]

Mainline trains across the South of England have ground to a halt this morning as a result of a GSM-R failure. It seems most trains are being stopped mid-journey whilst they try to resolve the issues.

[SWR Help @SW_Help]

⚽Keepie-uppie world record holder Dan Magness getting #NonLeagueDay ready, from Waterloo to Andover⚽️

Catch a game at your local non-league club this Saturday.

Learn more about @nonleaguedayuk and how to get to the games on our blog: https://t.co/sOcuyJWAxS

[Matt Hurst @matthurst10]

@mikejjennings @HelloFreshUK 100% snacking cheese!

[Matt Hurst @matthurst10]

@SRA Blimey! That brought back some brilliant memories ☺️

[Matt Hurst @matthurst10]

@MartinSLewis This is timely! I was saying to someone a few days ago that there are some companies which have had ‘unusually high volume of calls’ messages and wait times of 1-hour+ continuously for years.

An ‘unusually low volume of staff answering calls’ might describe the issue better.

[Matt Hurst @matthurst10]

@slatermenswear Thanks for the great service from the young lady at your Basingstoke branch today. Really attentive and knowledgeable. You always take the stress out of buying or hiring a suit.
⭐️⭐️⭐️⭐️⭐️

[Matt Hurst @matthurst10]

@whiteheartcraft @Sandford_Police You contacted a fake police force about a break-in to your garden, and are complaining that they didn’t show up? 😂

[Matt Hurst @matthurst10]

@emmalinton_ @SRA @XpressionFM Sounds like it went a lot better than the last Exeter conference! I've never been to A&E so many times in two days 😆

[Matt Hurst @matthurst10]

Amazing! Back in the Mercure Winchester for work, and it seems they have pulled their Twitter account to stop customers sharing their awful experiences. This room absolutely stinks. Mould anyone?

[Matt Hurst @matthurst10]

I think @MercureWinchest deserves a special award for the most poorly maintained hotel room I’ve stayed in for a few years. Big cracks in all of the bathroom suite; lack of sockets next to the bed; what might be dried shit on a light-switch; wonky lampshades; filthy carpet.

[Matt Hurst @matthurst10]

@imjonnychambers I am in that constant state of rage with my work Android phone! It is soooooooo slow and unresponsive - drives me nuts.

[Matt Hurst @matthurst10]

@SurreyPolice Done!

[Matt Hurst @matthurst10]

Waiting 40m so far to get through to @SurreyPolice on the phone - that's the real crime.

[Matt Hurst @matthurst10]

@georgewhyler Many workplaces talk about this a lot in terms of what it means for workplace culture, pay & reward, benefits etc - but I’d never talk about it as a ‘good’ thing. For me, it is always in the context of making sure the whole workforce is considered in decisions etc.

[Matt Hurst @matthurst10]

@Da_nn_eh This happened to me with Deliveroo twice. Order didn’t arrive, but still ‘We can’t refund you at this time’. I found the easiest thing with them was to request a chargeback through your bank. Probably the same with Uber.

[Matt Hurst @matthurst10]

@richardberryuk @SparkSunderland Amazing achievements for a fantastic station! Well done to the whole team at Spark! 🏆

[Matt Hurst @matthurst10]

@rikward Thanks Rik - that was an amazing blast from the #SRAs past!

[Matt Hurst @matthurst10]

@rikward @SRA I think I have the entire collection that you designed for us Rik! Have been scanning them to send over to the SRA. Oh the nostalgia!

[Matt Hurst @matthurst10]

Really enjoyed the fantastic performance by @elliedixonmusic at this year’s #SRAs. I’m a new fan!