@fabiocannavale could you explain why after a month of contacting @lastminute_com to get a name changed on a @VirginAtlantic flight it still hasn’t been done. I am due to fly with my family in less that 2 days. Terrible customer service @shaiweiss
Little advise to anybody looking to get away this year. Avoid booking with @lastminute_com I have been trying to change a name on a ticket for over a month now. Due to fly with @VirginAtlantic on Friday and still fobbing me off with excuses #holidays