@ManCityHelp Appalling City! We tried to get one for my nephew but it was sold out in 10 minutes. You’ll have plenty on sale on a match by match basis for the day trippers but neglect fans who want to commit to the entire season. Young fans who will be there for the long term. Very poor!!
@ManCityHelp my nephew is a junior citizen hoping to get a seasoncard next season. Do you know the timescales for if/when he’ll be offered a seasoncard?
@ManCityHelp This is a shambles!! Non existent customer service and over complicating what should be a very simple process. Technology for the sake of it.
Please could you answer my dm or my email, or the phone!!
@ManCityHelp Hi Emily, please can you respond to my dm. My son seems to have a duplicate account which needs deleting and his email attaching to his correct seasoncard account so we can download his mobile ticket.
@ManCityHelp Are you going to start answering the phone or emails at any time? I’ve spent 4 hours on hold this week and still not got through.
Appalling customer service.
@ManCityHelp I was on hold for 2 hours yesterday and had to go to a meeting.
I accidentally put my seasoncard on deferral but no way of making it live again on the website. Can you help?
@ManCityHelp I’ve been on hold for 2 hours to undo a deferral that was done by accident. The website can’t let you put it back live.
The website is not fit for purpose and the supporter services are even worse.
The City fan who took a stand against VAR speaks out - and reckons the protests could spread, after fans of other clubs expressed their support. #MCFC
https://t.co/6xuJjV60uq
Raheem Sterling pays for 550 pupils from his old school to attend FA Cup semi-final between Manchester City and Brighton at Wembley. He will also provide transport. The generous winger stunned staff at Etihad Stadium with his request for the Brighton game. [Daily Mail]