Matt Ruddock

Non-bio

[Matt Ruddock @MattRuddock]

And still nothing more with any substance from management at @LGUKCare / @LGUK to resolve my issues... why do I forever have to chase? Please just be fair and reasonable and sort this out. #4Kmonitors #badservice #poorquality

[Matt Ruddock @MattRuddock]

@LGUKCare / @LGUK can someone please explain how it is so difficult to get sensible support or compensation after you supplied a defective product that caused damage? #4Kmonitors #badservice

[Matt Ruddock @MattRuddock]

@LGUKCare @LGUK I've sent you all four case numbers I have so far

[Matt Ruddock @MattRuddock]

@LGUKCare / @LGUK can someone please explain how it is so difficult to get sensible support or compensation after you supplied a defective product that caused damage? #4Kmonitors #badservice

[Matt Ruddock @MattRuddock]

@SamsungHelpUK Thanks, but as per my comment in the DM, I've been told it will cost around £270 to repair a 15 month old TV, that as a manufacturer you're currently offering customers a 5 year warranty on. That's really not great for me is it?!

[Matt Ruddock @MattRuddock]

@SamsungHelpUK my QN90B TV's HDMI devices keep disconnecting. It happens to multiple devices, including my Sonos speaker/cable TV box etc. I've tried new HDMI cables, factory reset etc, but it works for a while then happens again in a matter of hours/days. Only 15mths old!

[Matt Ruddock @MattRuddock]

@SamsungHelpUK Thanks for the response - I've done that. This was such a great TV for almost a year, but now it's incredibly unreliable, and out of warranty. ☹️

[New York Times Opinion @nytopinion]

“Seriously I can just come out and say it? Call him a liar?” asks @JonathanPieNews, a fictional broadcast reporter created and performed by comedian Tom Walker, in a satirical video about Britain’s Prime Minister.
“God bless America.” https://t.co/Hu6Q6q8TBp

[Harry @HarryEl]

@BritishGas my mother is over 70yo and disabled. Her boiler has been off due to fault (supply?) for 7 days. British Gas Homecare promise to visit from 8am to 6pm but have consistently failed to attend to resolve the boiler issue. Her flat is freezing! Standards declining.

[Sharon Hooper @SHAZZY38]

@BritishGas Very disappointed with BG Homecare.Have a plumbing problem and this is the 2nd appointment they haven’t turned up to in respect of the same problem NO PHONE CALL TO LET US KNOW THEY WOULD BE ATTENDING WE STAYED IN AND CANCELLED OTHER ARRANGEMENTS

[Anne Pendleton @AnnePendleton8]

@BritishGas been waiting 2 days for call back from customer services regarding diabolical Homecare service. Absolute shambles!

[Carolyn Hughes PR @CarolynPR]

So, I have paid @BritishGas @BritishGasHelp for 8 years for a HomeCare pakcage - called today for a fault on a boiler... first available engineer is a week on Friday - exactly what is the point of a peace of mind HomeCare package if you have to wait 10 days for an Engineer?

[Wendy Douglas @Tidyboilerone]

@BritishGas What a fiasco ‘Homecare Plan’ - 90 year old mother fresh out of hospital. Downstairs temperature 14.5 degrees, first date you can offer 3 December. WHAT IS SHE PAYING FOR?

[Matt Ruddock @MattRuddock]

@BritishGas - What's the point in paying for Homecare when you've not serviced my boiler in over 2 years and keep cancelling my booked appointments just before you're due to attend? #disappointed #homecare

[Matt Ruddock @MattRuddock]

@FewTechsLater @TobyBrownlowe @Lenovo That issue's been resolved for me now - hopefully a reboot/reset will get you up and running. I wish I could say the same for the unreliable alarm though... It still only works intermittently. Have you seen this? https://t.co/G9igpXvucj

[Matt Ruddock @MattRuddock]

@Lenovo Thanks @Lenovo, but unless you can be more specific, the most relevant option I can see on there would be "How to resolve if setup freezes or can’t finish?". This recommends a factory reset - but that never finishes!

[Matt Ruddock @MattRuddock]

@Lenovo, any chance you can give us an update on all the the bricked Lenovo Smart Clocks? (https://t.co/aDoTU6imsQ). And while you're at it, an update on the issue with the alarm not sounding would be appreciated too. (https://t.co/G9igpXvucj) Thanks.

[Matt Ruddock @MattRuddock]

@TobyBrownlowe @Lenovo (Sorry - missed the Essentials part initially... but the original model's next to useless too at the moment - never mind all the total lack of alarm reliability - see
https://t.co/e1c4B91SDT. At least it used to tell the time!)

[Matt Ruddock @MattRuddock]

@TobyBrownlowe @Lenovo I'm not sure which particular clock we're talking about here, but my original Smart Clock is effectively bricked right now after a factory reset... it cannot be setup, keeps trying telling me I need to link an account that's already linked. No time display for me either!

[Matt Ruddock @MattRuddock]

@SonyUK Have done that Mary. Thank you.

[Matt Ruddock @MattRuddock]

@SonyUK Unfortunately it looks like I'll be returning them get a full refund. I live in the UK, not Siberia! Is it too much to ask to be able to use them all year round? #WH1000MX3