Prabhat Maurya

Have question's about Team Management, Customer Experience, CSAT, Whatsapp Commerce? Lets connect to clear the doubts!

[Prabhat Maurya @mauryaprabhat]

@Cityflo_India rash driving by your driver. No assistance on support.

[Prabhat Maurya @mauryaprabhat]

@Cityflo_India rash driving by your driver. No support for the same.
Bus number HR67B9970

[Prabhat Maurya @mauryaprabhat]

@NeeleshTax @nsitharamanoffc @IncomeTaxIndia @PMOIndia Loading from a couple of hours.

[Prabhat Maurya @mauryaprabhat]

@SwiggyInstamart the donuts you guys are delivering has fungus in it what's the qc parameter being followed. And your support team says, thanks for bringing this to attention.
@MoHFW_INDIA

[Prabhat Maurya @mauryaprabhat]

@Bajaj_Finserv high time that your team needs to learn customer service etiquettes.
[phone] your cx person calls, and on informing that we dnt need any loan, they get into Desi Gaali.

[Prabhat Maurya @mauryaprabhat]

1st we have to chat with the support, then if you escalate on twitter, we again have to elaborate the concern here.

[Prabhat Maurya @mauryaprabhat]

@amazonIN it's time that you train your cx agents. your chat agent asks the customer to call back again if they want an escalation call.

[Prabhat Maurya @mauryaprabhat]

@amazonIN Poor support here as well, you dnt take pain to check the issue but just sending unnecessary replies to the customer to show that you dnt have pendency.
#PoorService @AmazonNews_IN #SamirKumar

[Prabhat Maurya @mauryaprabhat]

The worst support team ever in finance industry @girishkousgi @pnbhousing Have raised a service request and it's been more than a month, but in vain. They dnt and call, dnt reply to emails.

[Prabhat Maurya @mauryaprabhat]

@simplybhaskar @RohitTriplei @myntra @MyntraSupport @jagograhakjago Avoid @myntrashop @myntra for important purchases. Go to other sites who are concerned about customer not money making

[Prabhat Maurya @mauryaprabhat]

Wonderful product @Superbottoms

[Prabhat Maurya @mauryaprabhat]

@DhanashenNaidoo @BenCurtis22 No guys ..this is what we call "angoor khatte hai"

[Prabhat Maurya @mauryaprabhat]

Hey folks!

I've been getting a lot of DMs for guidance, so decided to take action on it.

I'm excited to help folks out and give back to the community via Topmate. Don't hesitate to reach out if you have any questions or just want to say hi!

https://t.co/Ooy9dhEzv4

[Prabhat Maurya @mauryaprabhat]

@JioCare @jio_fiber team, the net is not working since 11am, and no call/update from your end. Engineer had to visit by 2pm, and still nothing.

[Prabhat Maurya @mauryaprabhat]

@FedExHelp Linda, take some time to read the content of my tweet and then revert, dnt rush.

[Prabhat Maurya @mauryaprabhat]

@FedExHelp @FedEx fraud been run in your name. got a call that a shipment is booked for gulf country,& is confiscated by Customs. However, apart from name n number, no details matched. Plz check.
AWB shared by Calling person: 2231329197
Number from which call came: 8210700293

[Jan Vichar @JanVicharfdb]

https://t.co/iCouJSj26r
आई पी कॉलोनी फरीदाबाद मे सीवर लाइन के ब्लॉक होने से जन जीवन अस्तव्यस्त
@DC_Faridabad @FaridabadDc @DistrictAdm_FBD @vikramyadav @sdm_faridabad @DyCMHaryana @MCF_Faridabad @NHAI_Official @cmohry @anilvijminister

[Prabhat Maurya @mauryaprabhat]

@DHBVNL @ranjitchautala @mlkhattar Can we kindly look into the matter.. IP colony, in sector 30-33, Faridabad has been facing severe power outage, and voltage fluctuations. Weather like this, and services like this in so called Smart City raises a concern!

[Prabhat Maurya @mauryaprabhat]

@airtelindia can you check why broadband is not working? Your support team says there's an outage in Airtel till 6am in morning!