Maytheeimagery ◽

Stay on top always, don't be garrulous...believer @smcdao

[KAA @KAA_Truths]

Any day your Electricity Meter gets locked by your Electricity Distribution Company and you are asked to pay money, send this to them via email. Don’t pay them shishi.

This was how I handled them when one of their officials asked me to pay 50k for reactivation code.

Subject: Formal Complaint: Locked Prepaid Meter No. [*******] – Request for Free Reactivation and Clarification of N50,000 Demand

To: [email protected]
Cc: [email protected]; [email protected]

Dear Sir/Madam,

I am writing to formally complain about my prepaid meter, which has been locked and is not supplying power to my premises.

Account/Customer details:
- Name: Armstrong *****
- Meter number: [********]
- Address: [*********]
- Phone: [08149******]
- Date the meter locked: [*******]

When I called to report this, the AEDC official I spoke with, [NAME: Steven Ayigbo], on the [date], told me that the meter needs a code to be reactivated and unlocked, and that I must pay N50,000 for it.

I do not accept this charge, for the following reasons:

1. Nobody has tampered with, bypassed or interfered with the meter. I have not received any disconnection notice, inspection report or evidence of tampering from AEDC, as NERC's Amended Order on Unauthorised Access, Meter Tampering and By-pass (NERC/2024/148) requires before any penalty can be imposed.

2. The meter is AEDC's metering equipment on AEDC's network. Generating and issuing a reactivation or clear-tamper token is AEDC's own operational duty. A customer should not have to pay for it.

3. Nobody has told me of any approved tariff, NERC order or published AEDC policy that sets a N50,000 fee for this, and nobody has given me an official invoice or payment channel.

I therefore request that AEDC:

a. Issue the reactivation/clear-tamper token for my meter, or send a technician to restore it, at no cost to me, within 48 hours;
b. If AEDC believes any charge applies, state in writing the specific regulatory basis, the amount, and the evidence relied on;
c. Confirm whether the officer who asked for N50,000 was acting on official AEDC instructions; and
d. Give me a complaint reference number for this matter.

I am copying the Nigerian Electricity Regulatory Commission (NERC) Abuja Forum Office and the NERC Consumer Complaints Unit so they have this on record. If AEDC does not resolve it promptly, I will escalate to them formally.

I look forward to your prompt response.

Yours faithfully,

Name: *******
Phone Number ******
Address ******

When you send this, sit back and relax, they will come and reactivate your meter immediately free of charge.

To make Nigeria better, we must all learn how to be stubborn in defense of our rights and intelligent.

-KAA
#kaa_truths

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