@AppleLeisureGr For over a year, I've been promised a refund by United Vacations. I call, they tell me it's coming, it never does, I call back and the cycle repeats itself. Countless hours wasted on the phone with no results. I'm now at a loss for next steps. Can you help?
@Verizon@VerizonSupport - how many agents does it take to fix an error? 5! & 2 hrs on chat. oh & 2 incompetent agents who provided the wrong info until the 3rd one had to undo what the said. Result? I'm still paying more somehow, because the 5th agents is not a magician!
@VerizonSupport ...upgrade or downgrade. Result? I'm still paying for something else and spent 2 1/2 hrs of my time resolving it without actually fixing the original problem. Have a new service that I didn't really need.
@VerizonSupport ....there. She passed me to tech support, who told me it's $12, back to customer support, back to tech support, and so on 5 times. 2 hours later, the agent finally said, there is no DVR service and he needs to add it. Gave me a promo for 3 months, which I think will need to ..
@VerizonSupport I upgraded my internet service. Upon the upgrade, the agent informed me that the only thing changing would be my internet router. After the installation, my DVR services disappeared. After I contacted the customer support, they said it was an error and they see the DVR is...
when I FINALLY got through to #unitedairlines agent, he said that I should've called earlier. When I said I've attempted several times and gave up after waiting for almost an hour each time, he said "if it was important to you, then you could have waited longer" @united