Mike

[Mike @mcuk2014]

@AmazonHelp But with respect, your corrupt driver is just getting away with it! The driver should be challenged straightaway. Perhaps the media can help highlight this practice? @TheSun @DailyMailUK @BBCNews @itvnews @MetroUK

[Mike @mcuk2014]

@BucksCouncil @Bucks_Highways Report ref 6437748. Hello, I reported a road defect but could not upload dash cam footage. Report closed as defect could not be located. Please could you reopen the report with the aid of the following dash cam footage as I can't do this? Thank you.

[Mike @mcuk2014]

@Bucks_Highways Report ref 6437748. Hello, I reported a road defect but could not upload dash cam footage. Report closed as defect could not be located. Please could you reopen the report with the aid of the following dash cam footage? Thank you.

[Mike @mcuk2014]

@LNRailway Hello, I'd like to thank the conductor on the 16:26 service from Euston to Birmingham. They made reassuring announcements that the train would definitely call at Leighton Buzzard as the onboard information system suggested it may not. Please could you pass on my thanks

[Mike @mcuk2014]

@HiveHelper Hello, I'm looking for information on how to change Wi-Fi network when getting a new broadband router please? I can't find the 'change wifi' option anywhere in the app settings or dashboard. I have Hive hub, thermostat and receiver. Thank you.

[Mike @mcuk2014]

@nextofficial Thank you for your help with this.

[Mike @mcuk2014]

@nextofficial Hello, I was hoping to order M15-577 Black Interlock Zip Through Funnel Neck Top in size medium. The product existed a few days ago but the web page has disappeared. Please could you advise whether this will come back into stock or has it been discontinued?

[Mike @mcuk2014]

@British_Airways Good morning, I have replied to your DM with the requested information. Thanks, Mike.

[Mike @mcuk2014]

@British_Airways Hello, I sent a DM last Thursday but I haven't received a reply yet. Please could you advise how long this usually takes?

[Mike @mcuk2014]

@CharlieMews @Sofology No I did not get paid to write this. Sorry to hear if you've had a problem. Sarah J was good - perhaps you could ask for her?

[Mike @mcuk2014]

@Sofology Hello, I'd like to thank Sarah J who works in customer services. We called on Sunday 17th October at 14:01 and Sarah was fantastic. She was very knowledgeable, reassuring and helpful. Kind regards, Michael and Charlene

[Mike @mcuk2014]

@cover4insurance Fantastic service today from Steven when I called to upgrade my policy. He was incredibly calm and patient, answered all my queries and made clear what different options were available. Please see DM with details to help identify Steven to pass on feedback.

[Mike @mcuk2014]

@AmieVarney @HelloFreshUK Thanks I'll give that a try

[Mike @mcuk2014]

@HelloFreshUK Hello, I've noticed an issue with the app (both Android and iOS). There's an error when trying to access the 'My Menu' section. My partner experiences the same issue on her phone. Please could you confirm whether you are already aware of this?

[Mike @mcuk2014]

@HelloFreshUK DM sent

[Mike @mcuk2014]

@HelloFreshUK Hi Barbara, thanks for your message. The glitch is still there and I've tried my partner's phone which also has the same issue, so it is affecting both Android and iOS. Kind regards, Michael

[Mike @mcuk2014]

@SkyHelpTeam Please could you contact the technical team to advise many are reporting broadband issues via Twitter and DownDetector? The number of people affected on Downdetector is rapidly rising. I'd expected the social media team to take action when presented with these facts?

[Mike @mcuk2014]

@AmazonHelp Hello, I'm having issues downloading music on my Samsung device. I have tried uninstalling the Amazon Music app, deregistering the device from my account and then reinstalling the app. The songs get stuck on 'Queued'. Please could you help?

[Mike @mcuk2014]

@Tech21Official 2/2 Please advise how I can log a formal complaint and where I can find a copy of your complaints procedure.

[Mike @mcuk2014]

@Tech21Official 1/2 Refund still not received. Customer service appalling. Sophia has not bothered to check with me whether I have received refund. Now making a Section 75 claim through my credit card company. I will never buy from Tech21 again, and will inform Trading Standards.