@BankofScotland So if I open a second account and switch into that, does it still qualify? I couldn’t see anything in the T&Cs to say I couldn’t have more than 1 BoS account, only that I couldn’t have had a switching bonus before which I wouldn’t have because this doesn’t qualify?
@BankofScotland I’ve tried to do the current account switch service but had issues with my ID verification and now it’s let me set up an account but not under the switch service. Does that mean I don’t qualify for the £175 even though you told me I could continue with set up?
@CrossCountryUK my train today was cancelled but I’m struggling to request a refund because the rules changed in April. Can you help please - I didn’t chose not to travel, my journey was cancelled
@thetrainline@CrossCountryUK Thanks Cat, I’ve submitted and included my ticket and proof that my original train and the one following were both cancelled
@thetrainline@CrossCountryUK Thanks Cat, I had to abandon the journey. The train after was also cancelled and I needed to work today so waiting for 2 hours for the next train wasn’t really an option. It was a same day anytime return ticket in case that makes a difference
@thetrainline@CrossCountryUK My Cross Country train was cancelled this morning. Trainline app says it’s not eligible for a refund because of the new rules, but the rules say I am eligible if the train was cancelled rather than I changed my mind. How can I request a refund please?
@HMRCcustomers Can you please explain why you would calculate payments account for me for 2025/26 but not for 2026/27? Appreciate you can’t go into specifics on X but I’m confused by the basic logic
@premierinn can you please explain to me why a twin room is more expensive than a double room? There are literally the same number of people using the room…
@MountainWHouse I’m really disappointed. I bought a pair of your shoes in September and they’ve ALREADY developed a hole. Barely a few months of normal use and they’re falling apart. Not what I expect for the price or your brand. Can you sort this out ASAP?
@Ryanair@STN_Airport Booked parking with my flight but got no confirmation/details. Ryanair site says contact Stansted, Stansted says contact Ryanair. Had to book again with @HolidayExtras as I got nowhere. How do I get a refund as I’ve now had to pay twice for parking?
@InPostUK I got a “locker is full we’ll be back” message on Thursday last week and they don’t seem to have been back since. How long do I have to wait??