@princellasmith@Airbnb Just happened to us today, too - 6 reservations cancelled with no explanation. Called airbnb - and they 'are looking into it' but 'cant do anything'. The worst!
@Airbnb seems to be giving multiple users the runaround regarding unsettled disputes over cancelled reservations while holding customers refunds hostage in excess of three weeks in some situations. @AirbnbHelp any solutions? #PoorCustomerService#BoycottAirbnb