Monique

Consistently number crunching. Live to travel. Occasionally found on a climbing wall.

[Monique @meeq688]

@jet2tweets we are now over 10hrs past the planned departure time of LS305 and STILL no update on the flight we’re being told is tomorrow. Am I supposed to be at the airport assuming the same time as today? Information would be nice.

[Monique @meeq688]

@jet2tweets This isn’t really good enough though - how will we know when we need to be at the airport? It’s radio silence. Despite EZY and Ryanair flights leaving BFS this morning and even prop planes at BHD.

[Monique @meeq688]

@jet2tweets any updates on LS305? It’s vanished from your website, BFS departures but shows as cancelled on flight radar. Comms has been atrocious not least because MANY planes departed BFS this morning then I receive this via text AND email

[Monique @meeq688]

To clarify, comms so late we’d left home so you disappointed many children at the airport, then I received that message 3.5hrs after getting home from the airport. And nothing since.

[Monique @meeq688]

@BBCNewsNI security alert, church road, castlereagh hills - police road closure

[Monique @meeq688]

@belfastcc why have black bins in Rosetta area not been collected per schedule this week?

[Monique @meeq688]

@Pampers_UK Thanks very much, I’ve done that!

[Monique @meeq688]

@Pampers_UK two packets of nappies & no pampers club codes - any way to rectify? The club is advertised on the box

[Monique @meeq688]

Absolutely love Marni brings a tool box to @sewingbee

[Monique @meeq688]

@dhlexpressuk I attempted to contact customer services via the website and they supposedly resent the pin code again. Now I’m fed up and just want the parcel returned so I can get a refund for most of what I spent having my time wasted by DHL.

[Monique @meeq688]

@dhlexpressuk could you employ more inept delivery drivers? First they say no one is home yet lights are on and today they attempt to deliver to a house nowhere near us that “appears derelict” - unfortunately @SeraphineLtd have lost a customer as a result

[Monique @meeq688]

Disgusted to see @tommeetippee_UK put their Day & Night Machine up by £35 since yesterday…obviously to negate the 30% site wide discount they’re currently offering.

[Monique @meeq688]

@Hermesparcels a nightmare to get parcels from, even worse to return through apparently 🙄

[Monique @meeq688]

@Cath_Kidston who do you use for UK deliveries? My tracking link won’t work via email or your website

[Monique @meeq688]

Yet again @virginmedia creating an absolute nightmare for customers - why can’t your app reflect your customers payments? #disgrace #worstcustomerservice #stopoutsourcingcallcentres

[Monique @meeq688]

Decision to sell European TV rights to Discovery has to be one of the worst decisions @iocmedia has made. Completely goes against the spirit of the Games, disgrace. Leaves us watching repetitive coverage on @BBCOne

[Monique @meeq688]

@virginmedia I eventually got reconnected, yes

[Monique @meeq688]

Never encountered such an inept organisation as @virginmedia over 6 wks of unnecessary stress and hassle thanks to their idiotic staff and clearly v outdated processes. Customer service = non-existent.

[Monique @meeq688]

@virginmedia Where to start? How you cancelled my account with my knowledge or permission despite never missing a pmt? Or failing to reconnect on the agreed day? Or cancelling my DD and attempting to charge me a late fee? Take your pick.