Simon Reif

Independent Product Designer (UX); Landscape photography every now and then. or

[Simon Reif @meer1]

@Lufthansa_DE @lilaline Thank you. Until 50 minutes ago, neither customer service nor the app or website had any information about it, and there was no update via email or SMS either. The flight was cancelled already at around 1:30pm. Why did it take so long?

[Simon Reif @meer1]

@Lufthansa_DE What’s going on, Lufthansa? Our flight LH1177 from Porto to Frankfurt today was cancelled after hours of waiting with a 3-year-old child. Neither your hotline agent nor your digital apps and assistants had any clue until now. Trying to view the flight on your website only leads to a loading error. According to your app, we’re already in the air… Seriously? This is incredibly frustrating and turns traveling with kids into a complete farce. The hotline agent said we’d be rebooked within 30 minutes – still no SMS or email from you. I don’t even want to start listing everything that’s wrong here with a so-called “customer journey.” This is completely broken!
#travelwithkids #lufthansa #digitalization

[Simon Reif @meer1]

This account has moved. Please follow:
https://t.co/aMfnZ5G76W

[vaughn @inthemeadow]

window views

[Simon Reif @meer1]

October lights

[Simon Reif @meer1]

On a boat.

[Simon Reif @meer1]

🤯 #MyTwitterAnniversary

[Simon Reif @meer1]

Iceland, September 2021 @ Iceland https://t.co/9O9bWHhBnV

[Simon Reif @meer1]

Iceland, September 2021 https://t.co/pVDErRpsjI

[Craig Mod @craigmod]

"I gasped when I first saw the iPad's new cursor — a little circle, a shapeshifting blob."

My ode to cursor design for WIRED.

https://t.co/EFNqh4VALY

[Kyle McDonald @kcimc]

conceptual artist @davidhorvitz is posting his quarantine-homeschooling curriculum to instagram and it’s the best thing ever

[Simon Reif @meer1]

Harz, February 2020 @ Nationalpark Harz https://t.co/YCqhZjyvp6

[Simon Reif @meer1]

https://t.co/kctFBuvGNM

[Benjamin Frit💤 @benjaminfritzzz]

👋🏾 Hey guys, I’ll be available for app and web design/prototyping projects again starting next week. HMU or RT, thanks!

[Mitchell Reardon @MitchellReardon]

Utrecht Train Station's brand new bike parking opens Aug 19. It will have 12,500 bike parking spaces covering 17,000m².

Apple HQ opened in 2017. It has 11,000 car parking spaces covering 325,000m².

Who is building the smart city, again?

[New Adventures @naconf]

Here's @beep's urgent talk concerning the web as an agent of power, its potential to do harm, the changing nature of our work, and the need for hope.

“This might be the best conference talk I’ve ever seen. It’s certainly the most important.”—@adactio

https://t.co/i02Lu0OcC6

[Simon Reif @meer1]

Hej folks 👋🏻 I have UX freelance capacities left, starting mid-May. Ping me if you need UX/Product Design/iA support. Hamburg or remote preferred 👉🏻 [email protected] – Feel free to spread the word, thanks!

[DHH @dhh]

"Even if you love Chrome, adore Gmail, and live in Google Docs or Analytics, no single company, let alone a user-tracking advertising giant, should control the internet", @zeldman on why you should use Firefox 🌟https://t.co/6fgTFWrMrX