@FrysFoodStores I called that number twice yesterday. One associate was rude the other put me on hold til I disconnected. Can you connect me with an expert who can figure out technical errors? Do you have a case number for me?
@FrysFoodStores I was charged for a pick up order that errored at check out. The order did not go through, but I was charged. I have received no help from your chat customer service, and four agents on your phone line and KCRC haven't been able to help. Can you help?
@FrysFoodStores I need someone who can find this missing order in your system and refund my gift cards. The order errored at checkout and is not in my account.
@FrysFoodStores The order was placed on 3/25/23 at 12:23 PM PST at Frys 7050 E 22nd St, Tucson, AZ. Total $32.06. Paid for with 4 gift cards. Please note I replaced this order at 2:55 PM PST with my CC. You will only see the 2nd order in my account.
@FrysFoodStores I do not have a order # for the order that errored because it did not go through. It is not in your system or in my account, but I can see the pending charge on my CC, and my gift card balance was depleted.
@FrysFoodStores Apparently I can't send you a DM. Any other ways to send you the info? My first chat contact gave me case #55473955. The phone agents did not give me case numbers. Two calls were disconnected after I had been on hold for a long time.
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