Merchanto

Chargeback prevention solution | Stop chargebacks and reduce fraud for your business | partnerships with @Visa & @Mastercard

[Merchanto @merchantoorg]

True. True.
https://t.co/tAw4Mk2pJZ

[MRR 🌍 @MR_MRR4]

For a subscription business if a customer ever threatens to chargeback over a rebill, sometimes it’s actually better to just refund them.

Why?

Chargeback alert fees.

Let’s say your RDR fee is $17 and your Ethoca fee is $27.

If a customer chargebacks, you’re paying those fees on top of the refund.

On scale, this adds up very quickly and can cut into your profits.

Now imagine that customer has 2 to 3 rebill charges.

That’s 2 to 3x the alert fees, plus 2 to 3 refunds you’re now paying.

However, once you’re past 3 months of rebills on a customer, there is a way you can block and actually win the disputes that come in

I’ll go into that in more detail another time ;)

Not only that…

The customer leaves feeling satisfied instead of angry.

Less angry customers → fewer disputes → lower risk → processors stay happier → stores last longer → subscriptions compound larger & for longer.

In the end this makes you way more profit

[Merchanto @merchantoorg]

Item Not Received Chargebacks: How to Prove Delivery
https://t.co/iGrD5PvX7W

[Merchanto @merchantoorg]

What these rules amount to, practically, is a higher baseline for what compliant #merchant activity looks like. #Businesses with clean authorization metrics, straightforward billing practices, and functioning customer support will not be materially affected.

Those with elevated dispute rates or marketing practices that push into gray areas should treat the period before July 24 as a window to get ahead of the requirements rather than respond to them after the fact.
https://t.co/QXWsKoSjxo

[Merchanto @merchantoorg]

Become a partner of @merchantoorg 🤝

Now, in addition to scaling your product, app, or business in general, you can earn extra value and perks along the way. We’ve launched an open partner program where you can receive attractive bonuses for promoting and advocating our solutions.

Recommend 📢 your business partners, colleagues, and contacts from relevant industries and markets to use our platform and get rewarded for our fruitful cooperation.

🅿️ All details are here: https://t.co/cXdLa3nrKL
Don’t miss the opportunity to stay one step ahead with us.

🅿️🅿️ #PartnerProgram

[Merchanto @merchantoorg]

Card-Not-Present Chargebacks: Prevention Without Hurting Conversion
https://t.co/hhgbpKTdDb

[Merchanto @merchantoorg]

2/ The difference between losing and winning disputes often comes down to one thing: understanding what issuers actually expect to see. The #merchants with the strongest dispute operations don’t just react, they use systems around evidence, reason codes, and transaction clarity.

We recently published a new article breaking down #chargeback reason codes, how to respond more effectively, and what helps improve #dispute win rates in practice.

If you want to learn more, you can find the full piece on the @merchantoorg blog: https://t.co/uy1nnkc6Ox

[Merchanto @merchantoorg]

1/ For literally all businesses, #сhargebacks directly impact revenue, customer experience, and long-term growth.

That's why business owners need to know how to respond and win disputes at the highest level 🏢

[Merchanto @merchantoorg]

ECB tells banks to invest more to get a grip on AI security risk https://t.co/g8q4I5Wd0E

[Merchanto @merchantoorg]

Payments Modernization Now Runs on Partnerships - https://t.co/Nl8mOEuagL

[Merchanto @merchantoorg]

Pre-Arbitration in Chargebacks: When to Fight and When to Accept
https://t.co/dqF4QTblsc

[Merchanto @merchantoorg]

Chargeback Reason Codes Explained: How to Respond and Win Disputes
https://t.co/sTGfdu9Pf2

[Merchanto @merchantoorg]

https://t.co/sTGfdu9Pf2

[Shopify @Shopify]

more people are choosing to build

the data says they're right to

[Merchanto @merchantoorg]

We keep a close eye on the market, tracking the shifts that matter across #payments, #fraud, #disputes, and #eCommerce. In this edition, we’ve handpicked the most impactful updates and breakthroughs from industry leaders like #Visa, #Mastercard.

📲Browse: https://t.co/pUwnCzt3Fd

[Merchanto @merchantoorg]

Congrats! 😅 The Visa Acquirer Monitoring Program (VAMP) was officially implemented on April 1, 2025.

#VAMP #Visa #VisaAcquirerMonitoringProgram

[Merchanto @merchantoorg]

Recently we worked with a podcast streaming platform that faced a growing #refund problem.

The situation:
• High refund ratio impacting margins
• Increasing #payment disputes
• Limited visibility into #fraud patterns

Full case study: https://t.co/xxfEU1LxGp

[Merchanto @merchantoorg]

@MaartenBorsje @iCollectSupport @Apple let's take a look on it

[Amazon @amazon]

Amazon has always been known for fast delivery, and it just keeps getting faster.

Introducing new 1-hour and 3-hour delivery options across hundreds of U.S. cities. Over 90,000 products are available in just a few clicks.

Customers in Los Angeles, Chicago, and hundreds of cities across the U.S. can now get what they need in three hours or less. ⚡️Learn more. ⬇️

[Merchanto @merchantoorg]

@moonpay Full support!

[Merchanto @merchantoorg]

https://t.co/wnwYNR7Pee