@TMobileHelp After 30 minutes on hold at a T-Mobile store I’m hopeful (just like I was the first time) that this matter has been taken care of. I have the fraud form ID # and am expecting a call from the appropriate T-Mobile team (in six business days!) to finally close all of this out.
@TMobile how is it that you burden people with wait times when an account was fraudulently opened with a stolen credit card? I canceled this fraudulent account yet you are still sending me bills. I’ve never been a T-Mobile customer, so how can you fix this?