@Plutus_Support you stole my £100 gift card and cancelled my plan even after I paid for it. I’ll be taking this to the FOS. Please provide a final response.
@BootsUK, filed a complaint and still have not got any updates even though they said they’d be in touch. I can’t DM you either. This issue was almost 2 weeks ago now.
@Gener8Rewards it’s clear that people are using bots to auto buy rewards as soon as they’re available. I’ve been live on the app for drops so many times, buying them in milliseconds, and yet they still show as sold out.
@Alison_S_Taylor there’s a petition going around to make the Nazi salute illegal. Getting some but not enough traction. Once it does, I hope you take it seriously. The stuff going on in Glasgow is no joke, and shouldn’t be ignored.
@MsDanielleW@chase_uk No they have been by far the worst bank for this. Their SLA is maybe 12 weeks? This has happened before to me with other banks and they sorted the issue in a day maybe 2 max.
@chase_uk@ChaseSupportUK I’ve been informed that an SAR/AML internal review is being conducted on my account. No update has been given on timing or progress. There was also no grounds for it either. I’ve filed a complaint, please get back to me. This is my main bank account.
@BootsUK had to wait over half an hour to see an optician on Monday. I had to leave because it was taking so long. No queue or anything, he just didn’t show up. I complained but nobody ever got back to me. I took some time off from work for that.
@ChaseSupportUK I wasn’t told that though. And nobody has given me any update or giving me a straight answer. I’ve filed a complaint already, since my credit cards need to be paid from this account along with other standing orders, I’m going to be charged fees.
@chase_uk you’ve locked me out of my account for no reason. It’s been 2 weeks. I’ve been with the bank for 5 years and it’s my main one; all my payments, standing orders and DDs to credit cards go out of there and I can’t see anything or if anything is being paid.
@O2 I messaged you and tagged you in a post regarding the issue for signing into O2. I can’t access my plan or priority. Still received no response. It’s been over a week.