hey @Support my homie @shuvoweb3 can’t access his account so i’m posting here to help him
when he tries logging in x says “you need to reset your password before signing in” but the recovery screen shows no email or phone options
when he tries to reset password using the email previously linked to his account it says no account was found
he still has access to that inbox and has old x verification emails for this account
he’s contacted support via email but keeps receiving the same response saying ownership couldn’t be verified
he was asked to submit a new request but the form also blocked it as a duplicate so he’s been going in circles
can someone please take a closer look and help him verify ownership? he can provide the details privately
latest ticket: ACCESS-16056564
previous ticket: ACCESS-16033498
would appreciate some help getting this sorted 🙏
@elonmusk@x@XCreators
User funds are safe!
It does look like a hack on Binance. Appreciate the quick freeze from Tether (~$971m) and Circle (~$823m).
I don't manage Binance (.com) anymore, but as a shareholder, I expect all user funds will be fully covered.
GM Homies ☀️
Finally got my account back 🙏
big thanks to @mhknft for helping me get this sorted and @Support for taking care of it so quickly!
really appreciate the help 🫡
GM Homies ☀️
Finally got my account back 🙏
big thanks to @mhknft for helping me get this sorted and @Support for taking care of it so quickly!
really appreciate the help 🫡
hey @Support my homie @shuvoweb3 can’t access his account so i’m posting here to help him
when he tries logging in x says “you need to reset your password before signing in” but the recovery screen shows no email or phone options
when he tries to reset password using the email previously linked to his account it says no account was found
he still has access to that inbox and has old x verification emails for this account
he’s contacted support via email but keeps receiving the same response saying ownership couldn’t be verified
he was asked to submit a new request but the form also blocked it as a duplicate so he’s been going in circles
can someone please take a closer look and help him verify ownership? he can provide the details privately
latest ticket: ACCESS-16056564
previous ticket: ACCESS-16033498
would appreciate some help getting this sorted 🙏
@elonmusk@x@XCreators