Margarita Nikolaj🇺🇸

Software Engineer & Fraud and Dispute Analyst at UpholdInc. | Proud Mom | Faith-Driven ✝️

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@AdventBros, Fido 2 keys are supported and available on the app. Can you confirm if you’re using the updated app?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@ass_rick64107 Absolutely! Uphold is growing beyond just buying and selling crypto by offering credit backed by crypto and Vault features that allow you to manage your own crypto. Which Uphold feature are you most excited to explore?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

Yes the 4% XRP back is still offered on the Uphold Elite Card, but only when you fund the card with crypto or metals. If you fund it with fiat or stablecoins, the rate is 3%.

What are you using to fund the card—XRP/crypto, USD, or a stablecoin?

[InFamous589 @JesseyB18335]

@UpholdInc 3 percent back ? Wasn’t it supposed to be 4 percent back on XRP ?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@CerrellyBRelly You can move the token to compatible wallets only. When did you buy?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

If Apple Pay works but the physical card doesn’t, it’s more likely an issue with the physical card, terminal, or card status rather than the account itself.

Is the physical card being declined everywhere or only at one merchant?

[ɓ૨เαɳLoaf @cakeyb4]

@UpholdInc Why is my Uphold card not working but my digital card from Apple Pay is working ? I’m confused is the card down?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@ass_rick64107 Yes , that’s the Instant Credit option. You can borrow against supported assets like XRP instead of selling them. Are you trying to use it with XRP, and is the Instant Credit option already showing in your Uphold app?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@DgtlNumismatist was the destination address the exact Cardano deposit address shown in your Uphold account?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

Sorry you’re dealing with that. Did the NIGHT transaction show as successful on-chain, and was the destination address the exact Cardano deposit address shown in your Uphold account?

[Digital Numismatist 🏴‍☠️🇺🇸 @DgtlNumismatist]

@lace_io do you all still answer customer service questions via https://t.co/gWKDhj1ROm ?
I sent NIGHT token from Lace wallet to my Cardano wallet @UpholdInc , but it never made it? I'm guessing I did something wrong? Here are the transaction details: https://t.co/Ir4iGvp5OJ. Any help would be much appreciated. Thanks!

[Margarita Nikolaj🇺🇸 @mhtpgl50]

Are you currently in the UK, and are you on the latest version of the Uphold app?

[mike manfield @fairfieldcases]

@UpholdInc 💯 bet it’s not available in the UK????

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@Lorre7777 Shoot me a follow back!

[Margarita Nikolaj🇺🇸 @mhtpgl50]

Are you on the latest app version ?

[Lorre @Lorre7777]

@UpholdInc I didnt have my in app notifications on. If it was (XXXXX List), please try again! :)

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@EricSRichardson Apologies for the confusion , I’m newly handling software-related fraud and dispute cases, which is why you may not recognize the account yet. I can still help review the issue and route the ticket appropriately.

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@EricSRichardson Hi Eric, we’ll investigate it right away.
If you’ve already done that, please share your ticket number with me here so I can look into it for you.

[Margarita Nikolaj🇺🇸 @mhtpgl50]

I can see why you're upset Eric and I sincerely apologize for any inconvenience this has caused. At uphold, safeguarding our customers' assets is our top priority. If you could please shoot me a follow and DM, we can assist you further.

[Margarita Nikolaj🇺🇸 @mhtpgl50]

Did you get a message from us ?

[ZEBECMITCH @zebecnetworkUp]

@UpholdInc Did I win

[Margarita Nikolaj🇺🇸 @mhtpgl50]

Did the app show FUZZY as ineligible for borrowing, or was the loan/credit option missing entirely?

[Sammy ropp @RoppSammy]

@Bird_XRPL @Bernal_Squared @UpholdInc Dude I brought 18 mil of fuzzy but I realized that I cannot loan against it so I will have to pay taxes if I sell some. I decided to sell then buy xrp back and kept 3 mil of fuzzy

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@RoppSammy Did the app show FUZZY as ineligible for borrowing, or was the loan/credit option missing entirely?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@GermanJ32984 Are you looking for a flexible XRP earning option inside Uphold, or are you open to the Flare/FXRP route?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@nickpap459592 SHX being the bigger bag at these levels makes sense 🔥 Are you mainly accumulating it on Uphold, or do you also move some into self-custody?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@nickpap459592 XDC and SHX too , now we’re talking 🔥 Which one are you most bullish on, and which are you holding the biggest bag of right now?

[Margarita Nikolaj🇺🇸 @mhtpgl50]

@heresjohnny1775 Are you seeing any XRP Earn or staking option at all under Earn, and what region is your Uphold account registered in?