I created a new PayMaya account @mayaofficialph because I was using my ex's account before..
I transferred all of my funds into that new account and found out today that all of my money there is gone..150k atleast. I tried reaching out to them but they just blocked my account π§΅
@mayaofficialph paka walang kwenta nyo sobrang bobo ng Ticketing nyo. Di nga na resolve ang issue tapos ma ko close so need ulit i chat ang agent para i tanong? No wonder walang gumagamit sa inyo! buti pa sa @gcashofficial makikita at basa mo lahat sa app eto papahirapan kapa
@crlrtlz@mayaofficialph Kung responsible naman si customer sa pagbabayad sana may magandang reward o improvement din nakaka disappoint ung ganitong experience
Hopefully @mayaofficialph will train their customer service better. Why are you calling me, constantly, to remind my due balance when I already paid π.
@krldys @mayaofficialph Ang dami nang reklamo tungkol sa customer service nila pero parang pareho pa rin ung experience ng mga users sana seryosohin nila ang mga feedback na natatanggap nila