Gaurav Midha

[Gaurav Midha @midhaster]

@careinsuranceIN @careinsuranceIN is there someone i can speak to understand the concern other than you support helpline?

[Gaurav Midha @midhaster]

@careinsuranceIN Cashless pre-auth rejected after 4 days of back-and-forth for an EMERGENCY hospitalization — patient still admitted. Can’t “ascertain liability”?? Policy 55467336 / AL 82407894-00. Need this escalated today.

[Gaurav Midha @midhaster]

@careinsuranceIN Two generic replies, zero timeline, patient discharging today. This isn’t “communicating progress” — it’s stalling. I need a decision now, not a status update. Policy 55467336 / AL 82407894-00.

[Gaurav Midha @midhaster]

@careinsuranceIN Cashless pre-auth rejected after 4 days of back-and-forth for an EMERGENCY hospitalization — patient still admitted. Can’t “ascertain liability”?? Policy 55467336 / AL 82407894-00. Need this escalated today.

[Gaurav Midha @midhaster]

@ShokzUSA terrible support as the product. Still waiting for an update on the replacement.

[Gaurav Midha @midhaster]

@ShokzUSA I’ve been struggling for week to get a replacement for my OPENRUN Headphones (AS-OPNRN-BLUE, Serial: S803432555734) bought last year. Poor after-sales support in India is disappointing—why sell here if service isn’t available? Need urgent help! #Shokz

[Gaurav Midha @midhaster]

@airtelindia @Airtel_Presence the complaint is open for more than 3days with no resolution. Called the agent, not answering. Tried reaching our customer care which says” number does exist. Not sure what more can I do here.

[Gaurav Midha @midhaster]

@zeptocares @aadit_palicha Thanks guys for the support.. you were super helpful in not resolving query !! You just lost one customer!!

[Gaurav Midha @midhaster]

@ZeptoNow @zeptocares the same order is placed twice through an application.. can you pickup the duplicate order?

[Gaurav Midha @midhaster]

@zeptocares @aadit_palicha 9560509939, that's the only number I have . But I have not received the call.

[Gaurav Midha @midhaster]

@aadit_palicha @zeptocares @aadit_palicha @zeptocares can I have an update here? One you don't have a CC support where someone can raise complaint and now no revert here.. what choice does cx have ??

[Gaurav Midha @midhaster]

@aadit_palicha sorry to say but you have a pathetic support team. It's been more than 20 days, so called customer support team is not able to resolve/respond to customer query. @zeptocares

[Gaurav Midha @midhaster]

@zeptocares Hi, can I have an update? While placing an order, i received a call in between. After the call I could see the cart and I made the payment and placed the order. later when the order got delivered I realised both the orders have gone through and money is debited twice.

[Gaurav Midha @midhaster]

@makemytripcare I have bought a gift card , added it in the account but not getting any option to use GC. I have attached screenshots as well. You can contact me @95605099939

[Gaurav Midha @midhaster]

@makemytrip @makemytripcare such a pathetic customer support you have, despite being a MMT black customer. I have bought a GC for hotel booking but not getting any option to pay using GC. Can someone please help asap.

[Gaurav Midha @midhaster]

@PUMACare I have replied to the DM, please check.

[Gaurav Midha @midhaster]

@PUMA really #disappointed with these shoes. Condition after 700km in 6months of time. Bought these is Feb'24. #deviatenitro