Michelle M. @mijchellemue - Twitter Profile

almost 5 years ago

Hey @British_Airways, I’m still waiting on my luggage that was LEFT at LHR on Sunday! Customer service is at its finest with a baggage track website that isn’t working and a customer service hotline that tells customers no calls can be taken before disconnecting the line!

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Michelle M. @mijchellemue

almost 5 years ago

@British_Airways I’ve been stranded in Luxembourg since Sunday with no luggage like many others. Haven’t had a single update and it’s impossible to get in touch - tried your website (which doesn’t work), calling (not possible to speak to an actual person) and DM. Customer service at its finest!

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mijchellemue retweeted

Daily Mail

@DailyMail

almost 5 years ago

Christmas travellers told to leave suitcases unattended at Heathrow and they'll be sent to them https://t.co/zlrOa50HdM

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Michelle M. @mijchellemue

almost 5 years ago

Hey @British_Airways, stranded in Luxembourg last night with no luggage - just like everyone else. Your website to track lost baggage isn’t working and you’re unable to give assistance over the phone. Would be good to understand how you’re going to rectify this massive error!

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