(4/4) That comment really stung. Good service is a two-way street. I’ve always admired Barbour, so this left a bitter taste. Hoping you’ll review this and put it right.
#CustomerService#Barbour#CheshireOaks
(1/3)@Barbour I’ve been a loyal customer for years, but had a really disappointing experience at your Cheshire Oaks outlet.
I bought a jacket for £132 and later found out (thanks to a @Oakley sales rep) that downloading the @McArthurGlenUK app gives an extra 10% off outlet prices
(3/4)
When I asked if a goodwill refund could be offered, I was told “we don’t do goodwill” and that “it’s a two-way street” because I should’ve shown the discount code at purchase — even though I wasn’t aware of it.
(2/3)
I went back to the store to ask if the discount could be applied but was told it couldn’t be.
I then asked to return and repurchase with the discount,but was told I’d need to wait 24 hours for the item to go back into the system, even the rep admitted the system is outdated
@WestJet trying to edit my seat allocation for my flight with you tomorrow from Edinburgh to Calgary. I’m able to select the seat but then when I continue through the app it then just defaults to the seats I originally had. Can you help!!!!
I scored 9/10 points trying to win an #PS4PRO in the @Blackcircles#KnowtheCarQuiz courtesy of @BridgestoneUK - Can you beat my score? https://t.co/v5FP60IvcZ #winner https://t.co/v5FP60IvcZ