@MichaelSneddz Hi Michael.
We apologise for the incident in the store. We will investigate this and appreciate you bringing it to our attention.
Are you talking about the Tartan Puffer Jacket or the Beaufort Wax one?
@sorcererpds Hi Paul,
Thanks for getting in touch.
You can find answers about fit and sizing here: https://t.co/zzvSLXD4cJ
If you need something more specific, email [email protected] and they’ll be able to help.
@Disco_jim Hi James,
Thanks for getting in touch.
You can buy a rewax kit, or send it in for us to sort. Here’s a bit more information: https://t.co/jUgPrP7YAQ
@amuse Hello, thank you for letting us know and we're sorry to see your jacket needs some attention.
You can find out more about repairs here: https://t.co/AcJjTsg8S9.
Our expert craftspeople in South Shields have their sewing machines at the ready.
@ClaireRKearney Hi Claire,
Thanks for your message. We’re so sorry to hear something’s not up to our usual high standards. If you email [email protected] with your order details they’ll look into this for you.
@MartinHibbert@houseoffraser Hi Martin,
Thanks for your message.
If you send us your email, phone number and order number via direct message, we’ll look into this and get back to you as soon as possible.
@Craig_M78@McDonaldsUK Hi C,
Thanks for getting in touch, We're sorry to hear your day got off to such an awry start!
You can find out more about repairs here:
https://t.co/AcJjTsg8S9.
Our expert craftspeople in South Shields have their sewing machines at the ready.
Did you know we're working with @oxfamgb at @glastonbury this year? To celebrate our partnership, we're giving you the chance to win this one-of-a-kind Barbour Re-Loved jacket, plus two must-have tickets to Glastonbury 2024. Enter now at: https://t.co/Ozjbw7880n. T&Cs apply.
@KingBentancur Hi there,
Thanks for getting in touch. You can find out more about rewaxing and repairs here:
https://t.co/AcJjTsg8S9.
Our expert craftspeople in South Shields have their sewing machines at the ready.
@tylerfox29 Hi Tyler,
Thanks for bringing this to our attention.
If you could send us some more information via direct message, including the shop, time and details of the incident, along with your contact details, one of our retail team will get in touch to make things right.
@xraymarklive Hi there,
Thanks for your message. Let’s get that query sorted. If you email [email protected], our team will be ready and waiting to help you.
@TC7_Darkroom Hi there,
Thanks for your message.
Let’s get that query sorted. If you email [email protected], our team will be ready and waiting to help you.
@maviseslikitap Hi,
Thanks so much for getting in touch & bringing this to our attention.
Please send us some more information via direct message, including the shop, time and details of the incident, along with your contact details, one of our retail team will get in touch to make things right.
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Shop our gift collection here: https://t.co/djNlYokV9F #BarbourWayOfLife