@LeShuttle_Help please tell me how the 7:20 from Folkestone is on time for one group but delayed and bumped to 7:36 for the other two groups on the same train, when your site says no delays ?
@KrishanGoyl@British_Airways This one is on @HeathrowAirport assistance they provide is shocking compared to other airports, had 2 wheelchairs booked, one was available elderly father left to struggle and they basically ignored my complaints at t3 when I asked what happened, nothing more than a shrug.
Hi @Eurostar last week I paid a change fee on my booking Brussels>Paris for today, last night you cancelled it, now on a later train than I originally was, how do i get a refund for the change fee ?
@British_Airways When we disembarked someone from row 1 had 4 bags !!!! There was clearly no management of this on the flight to BRU yesterday afternoon.
@British_Airways do a better job of controlling hand luggage, boarded group 1 sitting in row 2 and all overhead space until row 5 is taken ! Unacceptable
Disappointed with your assistance service at T3 this morning @HeathrowAirport elderly disabled parents left waiting 45 in a golf cart and then only one wheelchair available at exchange to take them to bag collection making one of them struggling to walk without assistance.
@British_Airways@_CCooper Why you pretending it isnโt a problem with your website โฆ everyone knows your IT sucks and yet you try to gaslight anyone who tells you thereโs a problem.
@SPD_travels Is it confirmed to close ? The update says still assessing but stopping selling flights after that period.. theyโre offering refund or rerouting but my flight hasnโt actually been cancelled.
@British_Airways hi ! I have flights booked with you operated by Aerlingus. Had email direct from them about the route after 31st March, offering rerouting or refund. Where do I stand on this with you as the booking agent.
@jackiefbr@HustleBitch_ Guess geography isnโt your strong point. Somewhere in France โฆ or actually in the Caribbean, the man was intoxicated and nobody died.
@BNPPFBelgie Iโve been trying to get a document now for over a week, to do so I need to speak with someone in English, never anyone available to take call, doesnโt matter what time of day I call. Sent a message 5 days ago in app, no answer .. I need some help here.
@British_Airways your IT system had my booking as Bronze, I have the incorrect boarding group & privileges, status is Silver, checkin & gate staff canโt or wonโt helpโฆ disappointed that your IT system still hasnโt been fixed after years of failures. Correct account on booking.
hi @Avis weโve just had out flight cancelled to the UK tomorrow when our car is due back, ca you help me extend until the 17th for our return, looking online you are asking $800 to extend by 48hrs.
Hi @Avis I have a booking to collect tomorrow youโve just sent me two emails with different booking numbers with the same detailsโฆ I only have one booking which I prepaid. Can you help take a look to check the booking ?
Hi @Avis! I have a booking for Orlando, but our flights are impacted with Aerlingus strike. Trying to change the collection time to later the same day but system wants me to pay extra โฌโฌโฌ when reconfirming the car. Can you help me.