@HeathrowExpress how do I get a refund for a ticket I’ve scanned in? Staff at Heathrow told us to get the Elizabeth Line as it’ll be quicker, I’ve just seen the Express go flying past us. I’m missing a meeting because of this.
@LNER Hi there, if my 18:58 advance single from Wakefield to London is cancelled, can I use the same ticket for a service tomorrow instead? Purchased on Trainline. Many thanks.
@AvantiWestCoast how have you managed to cancel a train two minutes after it was meant to depart with hundreds of people on board. Incompetence of the highest order. Dreaming if you think we’re paying for these tickets.
@grantshapps so travelling for work so frequently, I’m rarely in the U.K. for more than 48 hours. Are you going to continue to scam the population by making them pay for a test they don’t have to take, or are you going to address this rule?
@IKEAUK Can you please advise on delivery of a bed and some cabinets? If I order items separately it’ll let me pick a delivery date, if I put them all in the same basket it says delivery unavailable as it’s too busy? Surely it’s not £40 per item to deliver!
@YodelOnline Hi there, I ordered a package from the North face, which they say is due to be delivered today, but your tracking site shows nothing, are you able to assist?
@UPS_UK Hi, I scheduled delivery of a package to arrive by midday today and nothing has shown up, can you please help me locate and figure out if it's going to show today? It's required for work. Thanks