@OctopusEnergy@g__j We've had zero communication from you regarding our complaint since April, despite us repeatedly calling and emailing. For a company that prides itself on customer service, being ignored for months is incredibly disappointing.
@OctopusEnergy disappointed with your service regarding our heatpump installation issues, damage to our property and your failure to test or commission the system. Our complaint of over 12 days ago is unanswered. We'd love some of that customer service you keep going on about.
@northernassist just tried to purchase some tickets from your ticket machine in Handforth. It’s taken the money but not issued any tickets. The station staff say it’s nothing to do with them. Can you help?
@northernassist The amount is appearing on my banking app. Not sure what you mean by declined? If the machine is aware it didn't issue the tickets then why is it continuing to take other folks money?
Manchester - we'll see you tonight. There's still a few tickets available on the door if you can make it...it's been too long!!!
We'll be on just after 8.30pm, but doors are at 7pm.