Rachel Gordon

Mummy | Teacher | Scout Leader | Business & Management BSc

[Rachel Gordon @millennial_me_]

Amazed by the incredible support received during this campaign. I reached my personal goal of £1000 in 6hrs & Chana reached their overall goal of £700K in a day! There is still time to donate ❤️ https://t.co/XWiEvkDWcQ via @charityextra #fertility #fundraising #wortheverydonation

[Rachel Gordon @millennial_me_]

@educationgovuk Finally a really inclusive move! As a teacher, I wish I could communicate with deaf students in their preferred language. There ought to be a course as part of our teacher training.

[Rachel Gordon @millennial_me_]

So tired of sorting out PAW Patrol puzzles 🧩
#mumhack #PAWPatrol #toddlershortcuts

[Bethany Odd @BTroberEHU]

Get ready! Help us challenge all forms of prejudice and discrimination! Help us educate young people in the dangers of stereotyping!

[Rachel Gordon @millennial_me_]

I’ve purchased from @WorldofBooksltd before with no issue but my latest purchase wasn’t quite as it should have been. I sent a message and immediately received this response. It is so nice to find that the company’s ethos is genuine and it is upheld at every point in the process!

[Rachel Gordon @millennial_me_]

@Akr4m4 @TeamKnowhowUK Hoping and praying that our machines arrive this morning! What did you do in the end?

[Rachel Gordon @millennial_me_]

Beyond furious @curryspcworld! Ordered an oven and dishwasher on Friday in store (appalling CS but we survived the ordeal). Delivery scheduled for 15:30-19:30 yesterday. At 18:50 we’re notified that delivery had been attempted and we need to call to rebook. (Cont. in comments)

[Rachel Gordon @millennial_me_]

@Tulstar @curryspcworld @TeamKnowhowUK I sympathise with you - it’s very frustrating and we’re still dealing with this headache!

[Rachel Gordon @millennial_me_]

@TeamKnowhowUK Having called your customer services team again, I have been informed that you do contact customers to update them on the progress of their complaints. You do provide feedback and I will be contacted within 24hrs to be updated.

[Rachel Gordon @millennial_me_]

@Tulstar @curryspcworld @TeamKnowhowUK It’s simply appalling. What if you have no car? Or your car was being serviced that day?

[Rachel Gordon @millennial_me_]

@TeamKnowhowUK Cathy - I utterly resent your implied accusation that I demanded more money. You will recall that I asked to be updated on the progress of my complaint. You refused and instead offered £20. Unfortunately £20 doesn’t make a dent in the costs your company’s ineptitude has caused.

[Rachel Gordon @millennial_me_]

@stevecooke__ @TeamKnowhowUK Thanks Steve - that’s a great idea 👍

[Rachel Gordon @millennial_me_]

@curryspcworld @TeamKnowhowUK A complaint has been raised but as you refuse to report back to the customer, it was a pointless waste of time. Why would anyone make any changes to a culture of incompetence when there is no accountability?!

[Rachel Gordon @millennial_me_]

FYI we wouldn’t have been in store (wasting 90 minutes going round in circles) if you were able to approve finance online! God only knows why my bank can approve my mortgage application online but you can’t approve finance for an oven without seeing me in person?!

[Rachel Gordon @millennial_me_]

@TeamKnowhowUK Cathy - I am responding privately now.

[Rachel Gordon @millennial_me_]

@TeamKnowhowUK Cathy- if you read my previous tweet you would see that I know when the delivery has been rescheduled. We had to fight to get that slot as they wanted to deliver on Wednesday. Why should I wait to raise a complaint? This is process-driven incompetence at its best.

[Rachel Gordon @millennial_me_]

@TeamKnowhowUK I have responded with the relevant information in a private message. I eagerly await your response whilst surfing @Deliveroo AGAIN.

[The Prince and Princess of Wales @KensingtonRoyal]

But for those experiencing bereavement, today may be particularly challenging.

Each year on Mother’s Day, George, Charlotte and Louis make cards remembering their Granny, Diana, for William.

Whatever your circumstances, we are thinking of you this Mother’s Day 💐 (2/2)

[Rachel Gordon @millennial_me_]

Shoutout to James 🦸‍♂️ from the #CustomerService team @ELCUK. Thank you for organising for a replacement toy remote to be sent free of charge when ours broke after three months of play!
Sincerely,
A mummy who is extremely excited to regain control of the TV 😂