@British_Airways@Aspirelounge any reason why the lounge in Newcastle is so cold today…… I should have brought a coat, it’s not a comfortable temperature at all….. and still a farce getting a glass of Prosecco, it’s hardly an expensive drink 🙄
@British_Airways So £6 for Prosecco in your business class lounges… I’m proud to be a silver yet I can’t have a complimentary prosesso before a flight….. I’d understand champagne but Prosecco is a very normal inexpensive drink…. I’ll be rethinking my loyalty
@LNER not paying out compensation when due is a disgrace, our train was cancelled with no information at the time due to engineering works yet you refuse our compensation - we paid a fortune to get home because we had work commitments 😡
@Tesco massive Thankyou to Karen at your new store in Houghton le Spring, actually lent me £1 of her own money because I didn’t have one for the trolley 😍 #aboveandbeyond#star#lovelyhuman
@British_Airways I think you need to invest in your customer service, I’ve tried to be loyal to you so why are you keep forgetting to give me my £3k back #thieves#CourtAction#unethical
@British_Airways a premium brand company yet it has taken 5 phone calls including one escalated to a manager and we still haven’t got our £3k refund…… small claims court it is then!!!!!! #zerocustomercare#poorservice#scammers