Miriam FL

Business Development @Coveo

[Miriam FL @miriamflauzon]

What is unified search, anyway? https://t.co/gu8tLyDhC1

[Miriam FL @miriamflauzon]

Agents are beset with oceans of information. How can you help them parse through it more successfully? With intelligent term detection. https://t.co/tqocl0XBpt

[Miriam FL @miriamflauzon]

Struggling with shoppers bouncing from your site? We break down why they back out, and offer tips to reduce cart abandonment. https://t.co/bxmE3HfU68

[Miriam FL @miriamflauzon]

Context switching has a real effect on support agents' proficiency and career satisfaction. Here are some tools for reducing that stress. https://t.co/ZVHKMnppJW

[Miriam FL @miriamflauzon]

Want to offer better customer self service? Here's some tips on turning your Salesforce Community into a case deflection engine. https://t.co/e6xwHWPu9x

[Miriam FL @miriamflauzon]

Check out this piece to get an insight look at a chat between Coveo and @salesforce Experience Cloud product management. #LWR #LWC #experiencecloud #developer https://t.co/I98KKQJ6B8

[Miriam FL @miriamflauzon]

While much was still on pause in 2021, ecommerce AI research was decidedly not. Here’s the best papers from the past year. https://t.co/cYknhUmiB7

[Miriam FL @miriamflauzon]

Where does your company fall within the four phases of knowledge management maturity? Identify where you stand with the KM maturity model. https://t.co/WUpPQibZO0

[Miriam FL @miriamflauzon]

One to one digital personalization is a big deal, and getting bigger. But is it really possible, and do you need big data to benefit from it? https://t.co/1EgGYLo4xq

[Miriam FL @miriamflauzon]

How smart is your cross selling and upselling? Here’s how machine learning can help increase your AOV with intelligent suggestive selling. https://t.co/mFeryiqcPA

[Miriam FL @miriamflauzon]

Knowledge Management is becoming increasingly important and urgent for WFH, especially in Service & Support.

Join us for an in-depth discussion with John Ragsdale and my colleague Bonnie Chase this February 15th.

Link to register; https://t.co/QSiUntsbUS

[Miriam FL @miriamflauzon]

Time to geek out together on Machine Learning and AI -

Join us this Wednesday February 9th to chat about the present & future of digital experiences.

#digitaltransformation #AI #MachineLearning
https://t.co/g1ribCEuW5

[Miriam FL @miriamflauzon]

The workplace is evolving—will your enterprise search solution keep up? Here’s what to know when evaluating your options. https://t.co/zgtdRW7nhu

[Miriam FL @miriamflauzon]

Trying to convince your executives to invest in AI? Our experts walk you through building a business case for AI in ecommerce. https://t.co/Gnrtu19VAv

[Miriam FL @miriamflauzon]

Congrats to Coveo’s Most Valuable Professional (MVP) Cohort for 2022! Our partner community plays an essential role in helping our shared customers accomplish their goals. Find out everything you need to know here: https://t.co/yZr3NUjbCt

[Miriam FL @miriamflauzon]

A lot of places think personalization goes like this: buy something once? Add more! But this leaves users frustrated. In one of our most-read pieces from 2021, here are examples of true personalization, and how audiences react. https://t.co/Na1OsID7Xt

[Miriam FL @miriamflauzon]

Your customers—and employees—have questions. Most can be answered by content you already have! Here’s how to make all of it discoverable. https://t.co/9TrNMQhwzn

[Miriam FL @miriamflauzon]

Hear from customer Adam Jones, Strategist at Hewlett Packard Enterprise (@HPE) as he describes the various ways Coveo helps his team elevate digital experiences for their customers. https://t.co/Y5427PlQ8V

[Miriam FL @miriamflauzon]

As part of our top 2021 posts, let's start with the hype. Search is having a moment (again), but what's the real deal?
https://t.co/YpRlB5XWcv

[Miriam FL @miriamflauzon]

How did @caleresinc Inc., the brand that owns and operates @FamousFootwear, @AllenEdmonds, and @NaturalizerShoe transform their #ecommerce experience with Coveo AI? Sign up to find out on February 8: https://t.co/Pfgv4L75H6