Michael Knam

[Michael Knam @mjknam]

What makes CX stand out today? It’s not just speed or scale — it’s the vibe.

@Shama breaks down the strategy behind truly resonant experiences in this new @Sprinklr blog.

Well worth the read 🔗 https://t.co/fFT8Xle0qP

[Michael Knam @mjknam]

Explore how AI revolutionizes enterprise content marketing, from strategy to creation, personalization, analytics, and more. https://t.co/39qiGduPFE

[Michael Knam @mjknam]

In this episode of #CXWISE, Amanda Whiteside, Managing Director, Global Merchant Experience, Enablement & Growth at Uber, shares how emotionally intelligent storytelling and AI can work together to create customer experiences that truly connect. https://t.co/bNtlnNAt52

[Michael Knam @mjknam]

At @SallyBeauty, social isn’t a checkbox — it’s a conversation. According to Sandra Matty at Sally Beauty, the company shifted from reactive to proactive engagement with @Sprinklr's support. Read more here: https://t.co/WHOj2ghFAn

[Michael Knam @mjknam]

Great lineup of keynote speakers at @Sprinklr's #CXUnifiers25 Sept. 29-Oct. 1, including Dan Gingiss and Heather McGowan – two pioneers in the CX and AI spaces!

Learn more and join the event virtually: https://t.co/8nsnaPOcL9

[Michael Knam @mjknam]

Frustration rarely starts in the contact center; it starts upstream. @Sprinklr's #CXUnifiers25 tackles the root causes and provides the strategies to fix them. More in CX Today: https://t.co/hJHZkuMQug

[Michael Knam @mjknam]

Sprinklr is going to @Dreamforce! ☁️ Meet us at booth #328 for a great chat around everything @Sprinklr + AI + @salesforce. Book a meeting with us here ➡️ https://t.co/F1eoR5nwlz

[Michael Knam @mjknam]

🌟 Exciting news! @Sprinklr has been named a finalist for Cloud-Based CX Solution of the Year at the CCW Excellence Awards!

Proud to be part of a team that's reimagining customer experience with the power of AI. #UnifiedCXM

[Michael Knam @mjknam]

Amitabh Misra, @Sprinklr CTO, shares the blueprint for sustainable AI: start smart, measure ROI, and protect your data. A must-read in Contact Center Pipeline Magazine. Check it out: https://t.co/jeRkQwFxmC

[Michael Knam @mjknam]

90% of cases automated. Over 1 million agent hours saved every year. That’s not a headline — that’s what Aramex achieved with @Sprinklr. 👏

Learn more: https://t.co/PPjXZUKPUT

#UnifiedCXM

[Michael Knam @mjknam]

Arun Pattabhiraman, Chief Marketing Officer at @Sprinklr spoke to @CommunicateME about AI, its evolution and how it can no longer be ignored and sidetracked. #UnifiedCXM

https://t.co/HfBZNrEtm8

[Michael Knam @mjknam]

📣 Exciting news: @Sprinklr has been identified as a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms! Read more on this recognition here: https://t.co/ELOyn3Ui2C

#UnifiedCXM #VoC

[Michael Knam @mjknam]

Ready to transform your CX strategy? Join Amitabh Misra, CTO at @Sprinklr, for a technical keynote at #CXWISE25.

Discover how our unified platform helps global teams scale CX with security and compliance 🔒

Register now: https://t.co/7wuDWvukwR

[Michael Knam @mjknam]

.@Sprinklr named a Strong Performer in the 2025 Forrester Wave™ for CCaaS! 💬 A big step forward in redefining customer service with AI + Unified-CXM.
Read more 👉 https://t.co/nUrMFwbD5B

[Michael Knam @mjknam]

Turn your contact center into an experience center. 💡

See how @Sprinklr powers AI + human collaboration for seamless, personalized CX at scale.

Meet us at #CCWVegas to see it in action ➡️ https://t.co/QbTRpqyhDK

[Michael Knam @mjknam]

MGM Resorts is hitting the UGC jackpot! 🎰 See how their team uses Sprinklr to turn guest moments into community-building content and drive engagement. https://t.co/I4uqemNyJe

[Michael Knam @mjknam]

⏳ Early bird pricing for Sprinklr's #CXUnifiers25 ends April 30!

Don’t miss this chance to connect and learn with CX leaders using AI.

Join us in Nashville this Fall! 👉 https://t.co/zjU5tKzKqY

[Michael Knam @mjknam]

Thrilled to welcome Sanjay Macwan as our new CIO at @Sprinklr. He’ll be leading the charge on global IT, enterprise security, and data infrastructure—powering our next phase of innovation and resilience. https://t.co/Vghw6GBAbH

[Michael Knam @mjknam]

Just dropped: TikTok Open Beta Listening in @Sprinklr 🎧 Track trending audio, hashtags & @mentions in real time to level up your TikTok strategy. More than just dances—it's data time! https://t.co/cQqMp7y7a0 📈 #UnifiedCXM

[Michael Knam @mjknam]

Huge news! @Sprinklr is named a Leader in the 2025 Gartner® Magic Quadrant™ for Content Marketing Platforms – a 6th time in a row! 🎉 🎉 See why top brands trust us: https://t.co/l7KyTPqvwz