@Workshopshed@GuildOfMakers In the beginning most makers start out labeled as fools. If they keep up their foolishness and find some success, they become eccentric. That's my goal. #MakersHour
How about it @kimjabal? You and @weebly are generally known to have good customer service. Since you are on the board of @fedex can you convince the ops folks that this is a very #badpractice? That what FedEx sells is #trust, not delivery?
What is the deal, @fedex? I sent sensitive banking information to #cdmx and when it arrived both the exterior package and interior sealed envelope were open. no customs seal. been on hold for over 20 mins and transferred four times on your phone support. #badservice#badfaith
So I spent over 1 hour on the phone with @fedex, speaking with support, international, and escalation teams. The last word from Luis H. [CUURC] was you can't go higher than me and opening your sensitive banking documents in my country (known for rampant fraud) is ok. #trustfail
@FedExHelp I appreciate the apology but that doesn't change that I now have to cancel that financial instrument, get another, and send it again. It would be a show of #goodfaith if @fedex offered to defray those costs or at least refunded the $51 it took to send a letter to #CDMX
@FedExHelp Thanks for the reply. I just spent over an hour with them and with your escalations team. They said they can't help and that FedEx can revise open and revise my sensitive documents any time they choose. #trustfail
@FedExHelp Thanks Carole. I just spent over an hour on the phone with your support team, ending up with someone in escalations who claims that having my secure banking documents revised by FedEx in Mexico (a country famous for fraud despite being my home country) is normal ops -- too bad
Ordinance on dockless scooters/bicycles is on 2nd reading tonight at the Metro Council. Below is a letter I’ve written to my fellow CMs asking adoption of the latest version (2nd substitute).
Ordinance: https://t.co/GJ6lvn6DRL
Summary of the ordinance: https://t.co/oyYmUsq1lV
Judge Trauger just ordered that driver's licenses be reinstated. Very good news for low-income people who are going to be able to drive to work, take their kids to school, go to the grocery store, visit the doctor--and VOTE! Without the most common form if ID, it's hard to vote. https://t.co/MjNbIX389I