Michelle Vitale

[Michelle Vitale @mlaseman]

@travelocity I did Liza and all you respond with is my itinerary. You are useless

[Michelle Vitale @mlaseman]

@travelocity ok they phone with Alaska airlines( was advised by Hawaiian to contact them if I didn’t want to deal with your half ass customer service) and apparently you cancelled our flight back to San Diego. This is insanity!!!! What is wrong with your company??

[Michelle Vitale @mlaseman]

@travelocity Hello robot Liza. I’ve sent this info several tones and you just send a copy of our itinerary. Which apparently is completely cancelled now (not authorized by us). I’m suing you. Your company is a scam

[Michelle Vitale @mlaseman]

@travelocity You’re a damn robot! You’re not helpful. Now my husband and I are stranded because you cancelled all our flights (WITHOUT permission) you fucked us!!! I’m suing!

[Michelle Vitale @mlaseman]

@travelocity Isabela (aka Useless Robot). I have messaged you and all you respond with is the itinerary for my trip. You do not help, and are more frustrating than the actual humans that are paid to work for your miserable company. I cannot deal.

[Michelle Vitale @mlaseman]

@TravelocityHelp

[Michelle Vitale @mlaseman]

@TravelocityHelp Hawaiian airlines website clearly states it’s only $30 (but in fairness they added $20 because it was a late change so $50 total) lawyers have been contacted.

[Michelle Vitale @mlaseman]

@TravelocityHelp Update- your manager at the customer service center just UPPED your quoted change fee- she just told me it’s $200 instead of the $180 originally quoted.

[Michelle Vitale @mlaseman]

@TravelocityHelp Worst customer service I’ve ever encountered and based on the conflicting fee information I’m fairly certain you are gouging your clients. I will NEVER book with you again and will be looking into legal action against your obvious and documented price gouging.

[Michelle Vitale @mlaseman]

@TravelocityHelp Your customer service rep them put me on hold for 30 minutes and hung up before coming back. I called back and I have been on hold for 25 minutes so far waiting for a rep when your message said hold times were between 2-4 minutes.

[Michelle Vitale @mlaseman]

@TravelocityHelp ...only to be told I had to reschedule through you. I then called you back only to be told the rebooking fee was $180- when the Hawaiian airlines lady specifically stated it was $50...

[Michelle Vitale @mlaseman]

@TravelocityHelp Travelocity- on my third phone call and 2 hours into this debacle. I’m on my honeymoon in Hawaii and trying to change my flight to Maui tomorrow. Your first representative told me I had to call the airline directly, which I obediently did...

[Michelle Vitale @mlaseman]

@OldNavy - stopped in your store in San Diego to pick up Jean shorts. Literally then entire display is size zero. You realize actual women eat right? This is some BS.

[Michelle Vitale @mlaseman]

I've just completed 'Dove' in World's Biggest Picture Cross.

It's free https://t.co/cAnfV3QFki #WBPC

[Michelle Vitale @mlaseman]

Just signed up for @getWeDo! #WeDo is a beautiful and new way to get things done. Checkout https://t.co/uRwZPDzSf1 for early access!

[Michelle Vitale @mlaseman]

Just signed up for @getWeDo! #WeDo is a beautiful and new way to get things done. Checkout https://t.co/uRwZPDRt6z for early access!

[Michelle Vitale @mlaseman]

@QBCares If you actually cared- you would have tech support available after 6pm pacific time. Or actually- you would have a tech support dep

[Michelle Vitale @mlaseman]

@QuickBooks @QuickBooksCA @QBCares Quickbooks online down all day- I'm losing lots of money-QB is too cheap to have tech support. This is BS

[Michelle Vitale @mlaseman]

@TheRedDoorSD Ladies who brunch! Food is amazing as always!

[Michelle Vitale @mlaseman]

The only reason Florida is still part of the US is to let other states feel better about themselves. That, and DisneyWorld. #wtfflorida