It's crazy that as an Executive Platinum @AmericanAir member, there is no way for me to change my departure flight only on a r/t mileage reservation. To leave one day earlier, I have to cancel my full trip and spend 90K more miles? Where is the loyalty to your loyalty members?
Hey, @Budget at SJU Airport… my printed rental pick up time was 2:44pm.
Why is it now 3:18pm and my car still hasn’t been brought around?
The long check in lines are one thing, but this is ridiculous!
#RentalCarReformNow#BadBudget#DudeWheresMyCar
Urgently calling for rental car pick up reform!!!
Why does it take so long if we’ve already pre-ordered, pre-paid, and pre-provided all our info???
🚗👨🏻🔧😮💨
Laura Quesada at the @AmericanAir Priority Check In counter at @iflymia is a superstar! ✨💫✨
She was efficient, had the loveliest attitude and provided great tips. Perfect example of quality customer service.
Thank you! 🙏🏼