Hey @O2 I sent my phone to likewize in almost perfect condition for switch up. Now they are saying the phone is damaged and offering £500 less than what was offered. Does this phone look damaged to you? Is this how you treat a customer of more than 2 decades? This needs resolving
Yep tried FB only to be fobbed off to call a call centre out of the UK who just read off a script instead on trying to understand what the issue is. You think I haven’t called o2 and switch up before coming on here?
Your 3rd party company are saying back is damaged? Have you seen this packaging that they provide to send the phone in? Piece of cardboard and 3 thin sheets of paper. I even kept my spigen armoured case on the phone so there’s no way that phone is damaged
@LGUKCare do you think it’s reasonable to wait over 6 weeks for a washing machine repair only for your nominated engineer to fit a faulty part and now having to wait weeks for something to be resolved. Shockingly poor service
@O2 what has happened to your customer service. 6 weeks, over 3 hours spent on the phone and you can’t get the basics right. Being fed lie after lie from your customer service reps, if they don’t know what they are doing then don’t say anything.
@yogmear@iffylalala@FlGrownPatriot@ksorbs None of the ones highlighted look like each other. If they were AI created then I’d get a refund. Desperate people clutching at nothing
@dariusrucker@ThePeakyBlinder See you in Birmingham tonight. I’ve got an autistic child coming with me, first concert and recently lost his dad, any chance he can have a pic with you please? Massive fan!!
@MarcoC103@BurgerKingUK Exactly the same. Offered me a voucher. Then another email month later saying they can’t offer a refund. Told them I didn’t want a refund as I was happy with a voucher. Why should I be out of pocket because someone can’t get a simple order right
@BurgerKingUK sort your customer service out! A month to reply to my complaint and then a further month to reply to my response but this time with different advice. Joke
@khalid4PB@DESJADDOO@RedMajid@LizClements@BrumLabour Having the one way system isn’t too bad but the way they have done it is a joke. The one way system should’ve ran on each road from Lozells road to Gerrard st yet they decided in their wisdom to do it one way in one direction to wills street forcing more traffic onto that road
@LiliGh@GoDaddy Same here! I subscribed for a week but had two charges come out. It’s a joke. Wish I had seen this post first. Emailed them with no response
@katiekb I’ve worked at the villa for 25 years and I’ve always parked on these streets. 10 min max walk and I’m usually on the A34 in 5 using the back streets